Ahmed Moharam

Experience

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  Marseilia Group مجموعة شركات مرسيليا

  May 2012 - Sept 2014

  Information Technology Engineer

  Key Responsibilities:• Installing and configuring computer hardware operating systems and applications• Troubleshooting system and network problems and diagnosing and solving hardware/software faults• Replacing spare parts as required• Using Help Desk Ticketing System for Managing All Technical Tickets and pending Requests.• Providing support, including procedural documentation and relevant reports• Supporting the roll-out of new applications• Rapidly establishing a good working relationship with customers• Testing and evaluating new technology• Provide 1st & 2nd level user support for hardware and business software applications• Network/Hardware Support• Managing all Hardware Assets (Computers, scanners, printers, and Cameras, etc... Show less

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  Speed Ahmed Hassan CO.

  Sept 2014 - Feb 2022

  Senior Network Engineer

  Key Responsibilities:• Improve network optimization by successfully implementing network performance management products for company’s infrastructure.• Administer all network communications equipment.• Maintain and optimize firewalls.• Create and implement disaster recovery across two sites.• Evaluate current practices and create future IT recommendations for all IT assets for annual budget.• Voice over IP (VoIP) Support and Troubleshooting.• Handle network management and troubleshooting covering Headquarter and about 23 Branches.• Managed computer network for company with 500+ employees.• Worked contract project with Dell. Member of the team who managed the associated network devices.• Maintained LAN/WAN network consisted of a high number of data collection devices controlled by multiple high speed using leased line, microwave connections and Dell Force10 MXL 10/40GbE. Show less

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  Sentrollers

  Jan 2018 - Feb 2022

  Network Team Lead

  • Implementing networks for many mega projects as a subcontractor for Facebook, Vodafone UK and Tenaris.

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  Hutchison Ports

  Oct 2021 - now

  Senior Network Security Engineer

  • Designed and implemented comprehensive network and security infrastructures, ensuring high availability across multiple data centers, that improved operational efficiency and reduced downtime.• Led the preparation of tender documentation, crafting detailed technical specifications that aligned with organizational goals and regulatory requirements.• Managed and executed security updates and vulnerability assessments, successfully mitigating risks and enhancing the network security posture.• Performed troubleshooting and administration of network and security devices, reducing incident response time by 30% and optimizing overall network performance.• Conducted preventive maintenance and proactivemonitoring to ensure system integrity, resulting in enhanced reliability and performance.• Utilized Huawei iMaster for SDN management, leveragingNETCONF protocols for configuration and automation of switches, wireless controllers, and access points.• Created and deployed configuration templates in Huawei iMaster to standardize network settings and streamline device provisioning.##AICT (DKH and Alex)##-----------------------------• Infrastructure: 4 Data Centers with different sites (DKH and ALEX) 4 Perimeter Firewalls 4 Data Center Firewalls 4 Core Switches 8 TOR Switches 4 Aggregation Switches 8 Server Farm Switches 4 DMZ Switches 22 Buildings Switches 21 Tower Switches 2 VOIP Gateways 4 Cisco Call Manager 28 Access Points (Internal, External) More than 200 IP Phones 100 External landlines##AQCT##-------------• Infrastructure: 2 Data Centers 2 Perimeter Firewalls 2 Data Center Firewalls 2 Core Switches 4 TOR Switches 2 Aggregation Switches 4 Server Farm Switches 2 DMZ Switches 29 Buildings Switches 67 Tower Switches 2 VOIP Gateways 2 Avaya IP Office 35 Access Points (Internal, External) 66 IP Phones and 86 Softphones Show less