Jacqueline Saso

Experience

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  Five Guys Burgers and Fries

  Aug 2013 - Feb 2014

  Crew Member

  - Provided exceptional customer service by greeting customers, taking orders, and resolving any issues in a timely and friendly manner.- Ensured restaurant cleanliness and food safety by following health and safety guidelines, cleaning equipment and workstations, and maintaining inventory levels.- Collaborated with team members to ensure smooth operations and efficient service, including assisting with food prep and restocking supplies as needed.- Maintained a clean front of house that was neat and accessible to customers, and supported fellow team members to complete tasks. Show less

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  Sprouts Farmers Market

  Feb 2014 - Aug 2014

  Cashier

  - Operated cash register and processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments.- Maintained clean and organized checkout area, including stocking bags, cleaning conveyer belts, and wiping down equipment.- Collaborated with team members to ensure product availability and accurate pricing, and communicate customer feedback and needs to management.- Participated in store promotional events and assisted with merchandising and stocking duties as needed. Show less

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  Zpizza International

  Jun 2014 - Jun 2017

  Assistant Manager

  - Supervised and trained a team of 8+ employees, ensuring high-quality service, food preparation, and cleanliness.- Managed daily operations, including opening and closing procedures, inventory management, and cash handling.- Drove sales through effective marketing strategies via the store's social media. - Collaborated with the General Manager to create and implement staff training programs, sales goals, and cost-saving measures.- Developed and maintained positive relationships with customers through exceptional customer service and complaint resolution.- Ensured compliance with all company policies and procedures, including food safety, health and safety regulations, and labor laws.- Oversaw catering and large orders to ensure smooth delivery and accurate preparation. Show less

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  San Dimas Wine Shop and Tasting Room

  Dec 2016 - Aug 2021

  Wine Server

  - Provided exceptional customer service by guiding customers through wine tastings and offering recommendations based on their preferences and tastes, resulting in an increase in customer loyalty and sales.- Conducted wine inventory and stocked shelves, ensuring products were properly labeled and displayed to optimize sales.- Managed cash register and processed sales transactions, balancing cash drawer and generating daily sales reports.- Conducted wine tastings and events, collaborating with vendors to create unique and memorable experiences for customers.- Assisted in the training and mentoring of new wine servers, ensuring that they were knowledgeable about the products and customer service expectations.- Built relationships with customers to maximize repeat business. Show less

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  AGRIscapes Agricultural Outreach, Cal Poly Pomona

  Sept 2017 - Sept 2017

  Nutrition Educator

  - Worked at the LA County Fair through FairKids Field Trips. - Performed a fun, interactive nutrition program for elementary school children about the importance of healthy eating using MyPlate.

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  Diabetes Youth Families

  Jun 2018 - Aug 2018

  Program Supervisor

  Worked at Bearskin Meadow Camp which is DYF's most well-known program and 1 of the oldest wilderness camps for youth living with diabetes in the country. Lived in Sequoia National Forest and worked in harmony with a large group of people that I had just met.My duties included:- Planned, coordinated and oversaw daily program activities for campers, including sports, arts and crafts, team-building exercises, and outdoor education.- Enthusiastically led camp-wide programs such as campfires, dances, and talent shows. - Managed a team of program staff, providing leadership, support, and guidance to ensure high-quality program delivery.- Worked with the Management Team to provide Staff Training.- Provided formal mid-summer evaluations for all Program Team members.- Created fun, creative, and safe programs for campers.- Managed Program Team budgets and ordering of supplies.- Curated daily camp schedules and worked with the assistant camp director to create the weekly activity schedule for each camp session.- Communicated with Program Team Members about budgets and ordering of supplies.- Ensured the safety and well-being of all campers and staff by following established safety guidelines and procedures. Show less

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  Alta Loma School District

  Oct 2018 - May 2019

  Child Nutrition Service Worker

  - Assisted in the preparation and serving of breakfast and lunch meals to students, ensuring compliance with federal and state nutrition guidelines.- Ensured the cleanliness and sanitation of the kitchen, following safety and health regulations.- Provided excellent customer service to students, parents, and school staff, responding to inquiries and concerns in a professional and timely manner.- Collaborated with other team members to ensure the smooth operation of the school food service program.- Participated in ongoing training and professional development to enhance job skills and knowledge. Show less

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  Magnolia Wines & Eatery

  Nov 2018 - Jun 2019

  Server

  - Provided exceptional customer service to guests, resulting in positive reviews and repeat business.- Accurately took orders, communicated with the kitchen, and ensured prompt delivery of food and beverages.- Utilized knowledge of wine and food pairings to make recommendations to guests, resulting in increased sales and customer satisfaction.- Handled cash and credit card transactions and reconciled daily sales.- Collaborated with other team members to maintain a clean, organized, and efficient restaurant environment. Show less

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  Nutrition Ink and Nutricopia

  Apr 2020 - Jun 2021

  Dietetic Intern

  Completed over 1,240 hours of hands-on nutrition care training in the areas of clinical (outpatient, private practice, renal), school foodservice (elementary and college level), public health community, and mental health and substance use disorders.

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  Vista Windows and Doors

  May 2020 - Jul 2022

  Administrative Assistant

  - Managed and organized information within the office, including answering phone calls, taking messages, and filing paperwork, resulting in an increase in office efficiency.- Scheduled appointments, installation dates, and service calls for multiple teams, ensuring that all projects were completed on time. - Provided exceptional customer service to clients, addressing concerns and resolving issues in a timely and professional manner, resulting in a high customer satisfaction rate.- Conducted data entry and order processing, ensuring that all orders were accurate and delivered on time. - Processed invoices, payments, and refunds through QuickBooks. Show less

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  Discovery Mood & Anxiety Program

  Oct 2020 - Oct 2020

  Dietetic Intern

  Elective rotation: Mental health & substance use disorders (completed 80 hours)- Estimated patient nutrition calorie counts, assisted with entry data for creation of the kitchen PAR list, critically engaged in thoughtful conversation with patients during intakes and counseling sessions, and entered data into progress notes. - Performed initial dietary intake assessments for new patients and follow-up sessions with current patients using motivational interviewing skills along with open-ended questions to facilitate behavior changes. - Effectively communicated with patients when leading, facilitating, and engaging in discussion during group nutrition education sessions. Show less

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  Married to Health

  Oct 2020 - Feb 2021

  Dietetic Intern

  Clinical (outpatient/private practice): plant-based integrative nutrition, gastrointestinal health (completed 680 hours) - Calendar management of dietitian's schedule.- Responded promptly to patient schedule changes and new appointment requests.- Processed patient invoices and payments. - Professionally communicated with patients via the patient portal.- Contacted insurance companies on behalf of the patients to inquire about benefits for nutrition therapy.- Administered patients with their assigned educational handouts at the end of each session.- Ordered lab tests for patients from Labcorp, Quest, and SIBO breath tests.- Spearheaded a group project regarding the practice's insurance changes and credentialing.- Critically assessed dietitian's patient session note’s in order to ascertain what tests and/or nutraceuticals needed to be ordered and what handouts needed to be sent to the patient. - Actively worked with dietitian & other interns in the online patient portal: making SOAP notes, transferring patient lab info into the SOAP notes, adding educational handouts to their online portal, ordering labs, and responding to patient questions. - Learned to navigate and use the HIPAA secure EMR website that the practice implemented to store patient information, create SOAP notes, make appointments, make and send meal plans, send messages to clients, and track progress. - Learned to navigate websites: Cerbo.com, Lastpass.com, Cronometer.com, GenovaDiagnostics.com, and Triosmartbreathtest.com- Assisted with appropriate patient referrals and research.- Actively mentored and precepted other students and interns throughout my rotation.- Curated social media posts, blog posts, and E-books for the practice.- Assisted with retail functions and planning for course development Show less

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  FRESENIUS KIDNEY CARE AMERICAN DIALYSIS, LLC

  Mar 2021 - Mar 2021

  Dietetic Intern

  Clinical: Renal - Completed 80 Hours- Created professional charts for protein supplements (bars, shakes, snacks) that display calorie, protein, sodium, potassium, and phosphorus content, as those nutrients are pertinent for dialysis patients to be mindful of.- Functioned in an interprofessional team for patient rounds that met with each patient and discussed their labs, dialysis adequacy measures/clearance numbers, medications, dry weight, breathing, cramping, and any other issues the patient wanted to discuss.- Evaluated and discussed emerging research regarding Scored Patient- Generated Subjective Global Assessment (PG-SGA). Show less

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  RIVERSIDE UNIFIED SCHOOL DISTRICT

  Mar 2021 - Apr 2021

  Dietetic Intern

  Food service management rotation at a district with 50 schools - Took initiative to answer parent questions at the end of a powerpoint presentation about introducing new foods to preschoolers.- Used critical thinking skills during recipe standardization to produce a better quality item.- Took all necessary health and safety precautions when working in the kitchen.- Curated professional documents utilizing Canva for the district's "Grab 'N' Go", In-Person, and Supper weekly menus.- Participated in meetings with the nutrition services department involving multiple professionals. Show less

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  The Healthy Team

  Jul 2022 - Mar 2024

  Registered Dietitian

  - Conducted individualized nutrition assessments and counseled patients on nutrition and diet-related issues to promote positive health outcomes for a diverse patient population.- Collaborated with interdisciplinary teams, including physicians, nurses, and speech therapists, to coordinate patient care and improve clinical outcomes.- Monitored and evaluated patient progress, adjusting care plans as necessary to ensure optimal nutritional support and patient satisfaction.- Utilized electronic medical records (EMR) to document and communicate patient information, ensuring compliance with HIPAA regulations.- Provided education and training to kitchen staff to improve patient care and promote optimal nutrition practices.- Performed independent, self-directed work at 2 skilled nursing facilities- Utilized NCP and standard charting methods for EMR, as well as EMR charting in PCC.- Completed nutrition screening & assessments of all residents upon admission, quarterly & annual assessments- Frequent monitoring of high-risk residents including enteral nutrition, dialysis and participation with the IDT for weight variance & wound reviews.- Provided oversight to the Dietary Services Supervisor for food service regulatory compliance and quality assurance, and perform monthly facility kitchen inspections. Show less

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  DaVita Kidney Care

  Jul 2023 - Dec 2023

  Registered Dietitian

  - Provided comprehensive nutrition assessments and develop individualized care plans for patients with kidney disease.- Collaborated with the healthcare team to optimize patient nutrition, ensuring alignment with medical treatment plans.- Conducted regular nutritional counseling and education sessions to empower patients to manage their renal health.- Monitored and documented patient progress, adjustments to care plans, and dietary compliance.- Participated in quality improvement initiatives to enhance patient care and outcomes. Show less

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  AltaMed PACE - East Los Angeles

  Apr 2024 - now

  Registered Dietitian

  • Conduct comprehensive nutrition assessments by interviewing participants and evaluating anthropometric, biochemical, and relevant clinical data to deliver individualized nutrition care.• Evaluate participants’ dietary patterns, food preferences, preparation methods, and cultural or environmental influences to inform tailored nutrition interventions.• Educate participants’ families and caregivers on the importance and implementation of therapeutic diets as part of the overall care plan.• Review and revise site-level menus to ensure compliance with CACFP guidelines, and adapt menus to meet therapeutic and nutritional needs.• Provide technical guidance to kitchen staff on meal preparation that aligns with participants’ medical requirements and preferences, ensuring adherence to sanitation, food safety, and CACFP regulations.• Recommend and monitor oral nutrition supplements for participants experiencing unintentional weight loss or requiring additional nutritional support.• Identify and address food insecurity by connecting participants to community resources and support services. Show less