Rodrigo Miguel Tobar Ordenes

Electronic Engineer

807 followers

Santiago, Santiago Metropolitan Region, Chile

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Timeline
About me
Product Manager | Conversational AI | CX | Analytics | AWS | Software Development
Education
- Universidad Tecnica Federico Santa Maria
  1996 - 2003
  Engineer's degree Electrical and Electronics Engineering
- Universidad Tecnica Federico Santa Maria
  1993 - 1996
  Technical Electrical and Electronics Engineering
Experience
- Timm Chile S.A.
  May 2004 - Nov 2005
  Electronic Engineer
  Strong support at the development of core for the Automatic Vehicle Location (AVL) system, designing Data Bases and programming communications protocols and his services.Research and develpment using smart cards system. System Administrator.
- Certifica.com
  Dec 2005 - May 2006
  Software Developer
  Migration of the technology used AT the Reports WebSite, main tool for the company customers.
- Sixbell
  May 2006 - now
  VoC Analytics and IA services Product Manager for Self-Service, Automation and Cognitive Services Presales for VAS (Value Aggregated Services) products. Team Leader & Project Manager.Project & Support Engineer.System Architect and developer.Strong development using C/C++ tools, to implement signaling protocols.
  - Analytics & IA Architect
    Apr 2024 - now
  - Product Manager
    May 2020 - Mar 2024
  - Presales Engineer
    Oct 2016 - Apr 2020
  - Software Engineer
    May 2006 - Sept 2016
Licenses & Certifications
- Create Conversational AI Agents with Dialogflow CX
  Google Cloud Skills Boost
  Jan 2022
  View certificate
- Google Cloud Fundamentals: Core Infrastructure
  Qwiklabs
  Jan 2021
  View certificate
- Fundamento de DevOps
  Escuela de Postgrado y Educación Continua FCFM Universidad de Chile
  Aug 2023
- Introduction to Voice Interface Design
  Udemy
  Mar 2021
  View certificate
- Innovating with the Business Model Canvas
  University of Virginia Darden School of Business
  Dec 2020
  View certificate
- Product Development: Customer Journey Mapping with Miro
  Coursera
  Dec 2020
  View certificate
- AWS Certified Solutions Architect – Associate
  Amazon Web Services (AWS)
  Apr 2024
  View certificate
- Building Conversational Experiences with Dialogflow
  Google Cloud Education
  Jul 2021
  View certificate
- Genesys Cloud CX: Outbound Certification
  Genesys
  Mar 2024
  View certificate
- Digital Product Management: Modern Fundamentals
  University of Virginia Darden School of Business
  Dec 2020
  View certificate
- Product Masterclass: How to Apply Product Growth Principles
  Product School
  Nov 2020
  View certificate
- Scrum Foundation
  CertiProf
  Aug 2020
  View certificate
- Product Masterclass: How to Achieve Product-Market Fit
  Product School
  Dec 2021
  View certificate
- Metaverse Professional Certification
  101 Blockchains
  Jul 2022
  View certificate
- Customer Experience Professional
  Global Trust Association
  Sept 2022
  View certificate
- Genesys Cloud CX: Architect Certification
  Genesys
  Feb 2024
  View certificate
- Product Masterclass: How to Build Digital Products
  Product School
  Feb 2021
  View certificate
- GTA - User Experience Professional
  Global Trust Association
  Jul 2021
  View certificate
- Genesys Cloud CX: Professional Certification
  Genesys
  Nov 2023
  View certificate
- Software Processes and Agile Practices
  University of Alberta
  May 2020
  View certificate
- Introduction to Software Product Managent
  University of Alberta
  May 2020
  View certificate
- Genesys Cloud CX: Scripting Certification
  Genesys
  Dec 2023
  View certificate
- Design Thinking Professional Certificate - DTPC®
  CertiProf
  Jan 2021
  View certificate
- Digital Marketing Professional Certificate -DMPC™
  CertiProf
  Sept 2022
  View certificate