Experience

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  Boots uk

  Oct 2006 - Oct 2016

  Pensions technical support

  - I provided support to the administration team on both day to day issues and following changes in legislation. - I dealt with more complex administration procedures such as Pension Sharing Orders on divorce and the ill health application process which involved working with the Ill Health Committee. - I assisted company executives on Annual Allowance calculations and provided advice on amendments to pension contributions.- I worked with the Head of Pensions to resolve complaints through the scheme Internal Disputes Resolution Procedure (IDRP). Show less

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  Samworth brothers

  Jul 2017 - Dec 2019

  Pension specialist

  Assisted with the day-to-day running of the pension department.Assisted and supported the administration of the company pension schemes; final salary, DC scheme, auto enrolment and stakeholder schemes.Supported the personnel and payroll departments within the Group.Deputised in the Group Pension Manager’s absence.Maintained the relationship with third party administrator and professional advisors.Assisted the Group Pensions Manager with project work in progress, for example MNT process, deed consolidation work and investment changes, auto enrolment etc.Managed monthly meeting calls with TPA for final salary scheme including resolving complex cases. This included monitoring SLA’s and making sure projects and casework were completed to deadlines.Prepared member communications.Investigated and answered member queries.Arranged pension surgeries across the Group.Monitored payment and contribution schedules for final salary and DC schemes. Show less

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  Money and pensions service

  Jan 2020 - now

  • Pension Operations Supervisor

    Nov 2022 - now

  • Pensions Technical Specialist

    Jan 2020 - Oct 2022