Saleh Al-Yami

Experience

• 

  Alrajhi bank

  Jan 2011 - now

  •Executing strategies to achieve sales targets for personal finance and corporate finance products, and exceeding sales targets set for each fiscal year, aiming for 300 million SAR in 2022 and 150 million SAR in 2023.•Supervising the tasks and performance of a team of 12 employees. Provide guidance, support, and training as necessary to ensure optimal performance.•Monitor and supervise large transactions to maintain compliance with bank policies and regulations, and verify customer information to prevent fraud and ensure accuracy.•Developing and implementing marketing plans to promote the branch's products and services, focusing on car financing for companies in 2023 by visiting clients' companies to showcase offerings and establish strong business relationships.•Conducting regular training sessions for branch staff on the range of products, and services offered, and the delivery of various financial services to clients, including account management, loan processing, and investment assistance. Show less •Assisted the Branch Manager in overseeing branch operations, including staff management, discipline, and performance tracking, and collaborated closely with the Branch Manager to ensure efficient workflow.•Engaged and interacted with customers to address their needs and inquiries effectively. Handle incoming calls and inquiries promptly and professionally, ensuring a high standard of customer service at all times.•Evaluated and measured the performance of showroom employees regularly, and monitored key performance indicators, such as customer satisfaction levels and call waiting times. Show less

  • Branch Manager

    Mar 2022 - now

  • Showroom Supervisor

    Jan 2019 - Mar 2022

  • Sales Manager

    Jan 2015 - Jan 2019

  • Bank Teller

    Jan 2011 - Dec 2014