Desiree B.

Experience

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  Banner Health

  Aug 2010 - Jan 2014

  Registered Dietitian

  I delivered a comprehensive nutrition assessment to determine patients' nutritional needs. I provided targeted nutrition counseling to both patients and their families, focusing on disease-specific education, healthy eating practices, and weight management.I played a crucial role in evaluating the effectiveness of care plans, ensuring optimal nutrition outcomes for patients. Effective communication with other members of the healthcare team was a key component of my responsibilities, contributing to coordinated and well-informed patient care.Participating actively in Continuous Quality Improvement activities within clinical areas, I worked towards achieving optimal Nutrition Care outcomes. This involved assessing current practices and making necessary adjustments to enhance the overall quality of nutrition care.In addition to my clinical duties, I shared my expertise by providing Continuing Education to other healthcare providers and the local community. This allowed me to contribute to the ongoing professional development of my colleagues and promote nutritional knowledge within the broader healthcare community. Show less

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  University of Northern Colorado

  Feb 2014 - Jul 2016

  Instructional Designer

  I engaged in one-on-one consultations, offering individualized support in online pedagogies and course development for faculty, staff, and graduate assistants. I collaborated with faculty and subject matter experts (SMEs), providing guidance on effective instructional design strategies, best practices, and web-based resources to create high-quality online courses and instructional materials.Facilitating both face-to-face and online workshops, including sessions for Blackboard and Canvas LMS, Appy Hour, Teaching Academy for Online Learning, and other faculty trainings, I contributed to enhancing the digital learning experience. I utilized Quality Matters principles for course design and development, ensuring a focus on quality and standards.My responsibilities included developing and maintaining technical documentation, providing technical support for Learning Management Systems (Blackboard and Canvas), and efficiently tracking and resolving issues through JIRA. I also offered expertise in selecting appropriate technology for courses, collaborating with Information Technology and the Technical Support Center to address instructional design issues related to the LMS and other teaching modalities.As part of my role, I project-managed the course development process, overseeing multiple projects, prioritizing tasks, working independently, and consistently meeting strict deadlines. This experience allowed me to hone my organizational and time management skills while contributing to the successful completion of various projects. Show less

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  Colorado State University Online

  Aug 2016 - Jan 2023

  I played a pivotal role in fulfilling the university's land grant mission by making education accessible. Leading a collaborative team, we focused on providing rich online and hybrid learning experiences.As the director, I not only ensured the quality and standards of all online offerings at CSU Extended Campus but also supervised, mentored, and coached a diverse hybrid team. This team consisted of managers, instructional designers, educational technologists, videographers, and support staff. Through effective leadership, I facilitated their professional growth and development, ensuring a cohesive and high-performing unit.Reporting to the Executive Director of CSU Online, I collaborated within a team to support the teaching and learning mission. Responsibilities included resource allocation, implementing quality frameworks like QM, and managing staffing needs based on workload thresholds.My role involved determining accessibility status, collaborating with IT for technology infrastructure, and working with academic departments and external agencies to identify quality distance education opportunities. Working closely with leaders and campus stakeholders, we developed engaging online courses aligning with Quality Matters (QM) principles and incorporating effective pedagogical approaches and educational technologies.Additionally, I addressed daily instructional design challenges by researching and implementing effective solutions. Show less I managed a diverse team comprising full-time, contract, temporary, and student employees. I excelled in mentoring, coaching, and developing staff to measurably improve and expand their skillsets and performance.With extensive experience, I owned all stages of the project lifecycle, from inception to monitoring and closing. I successfully managed multiple projects, handling project scoping, budgeting, scheduling, resource management, and deliverables.I administered, implemented, and maintained project management tools, such as SmartSheet, to supervise learning production workflows. Applying LEAN principles, I increased the efficiency and effectiveness of the course development process, eliminating non-value-added activities and optimizing technologies for continuous improvement.As part of my responsibilities, I developed and maintained documentation related to policies, processes, and workflows for the Learning Production Team in SharePoint. I tracked and monitored individual and team key performance indicators and key results indicators.My role involved collecting, analyzing, and reporting weekly on course development metrics, project status, and production activity to key stakeholders using SmartSheet Dashboards and Qualtrics. I also administered, implemented, and maintained the Course Development Workflow Management Tool.Additionally, I researched and negotiated contracts for educational technology tools and services. Working closely with the Senior Director, I contributed to the development of the annual P&L for the Learning Production team, which included projected expenses for professional development, staffing, training, equipment, projects, quality assurance, and faculty professional development.Moreover, I implemented, communicated, and monitored quality assurance standards, reviewing produced assets to ensure adherence to quality standards. My commitment was to uphold the highest standards throughout the entire learning production process. Show less I project-managed the course development process from concept to launch, efficiently handling multiple projects, prioritizing tasks, working independently, and consistently meeting strict deadlines.I demonstrated proficiency in processes relevant to the development of course curricula and instructional materials for both credit and non-credit courses, including digital badges, microlearning, and MOOCs.My responsibilities included consulting and collaborating with faculty and subject matter experts on the effective use of instructional design strategies, best practices, and multimedia technologies to produce high-quality online courses and instructional materials. I actively assisted instructors in developing and meeting course learning outcomes and designed and built courses in learning management systems such as Canvas and FutureLearn.I also played a key role in developing Business and Professional Education assets, including microlearning modules, training materials, digital briefs, and educational courses. My expertise extended to video recording techniques and video editing software tools such as Adobe Premiere, Kaltura, Camtasia, and Screencast-o-Matic.Utilizing authoring tools like Articulate Storyline, Rise 360, and Captivate, I created interactive learning objects, such as drag-and-drop, hotspots, and click-to-reveal elements. I gained experience training faculty to use online learning technologies and ensured the development of accessible and copyright-compliant materials, in compliance with FERPA related to online learning technologies.Furthermore, I served as the Quality Coordinator for the implementation of the Quality Matters quality assurance program, overseeing its conception, implementation, training, documentation, and internal/external communication. My commitment to quality assurance played a crucial role in maintaining high standards throughout the course development process. Show less

  • Director of Course Development and Training

    Aug 2021 - Jan 2023

  • Manager of Learning and Development

    Nov 2019 - Aug 2021

  • Instructional Designer

    Aug 2016 - Oct 2019
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  Colorado State University - Division of Information Technology

  Nov 2022 - now

  Director of Academic Technology

  I am a results-driven leader with a proven track record in developing and implementing comprehensive operational plans, strategies, and visions for academic technology. My role involves overseeing the entire lifecycle of projects, ensuring top-notch customer service, technical excellence, and operational effectiveness for campus constituents.I excel in collaborating with cross-functional teams to identify opportunities for hardware, software, and procedural enhancements, proposing and implementing solutions aligned with evolving needs. Building and nurturing professional relationships with key stakeholders and campus partners is a key aspect of my role, as it enables effective data and integration services.Working closely with the Divisional Leadership Team, I contribute to the implementation of strategic plans that align with both Division and University objectives. I am adept at developing and communicating department and division objectives, fostering a culture of continuous improvement and innovation.A critical aspect of my responsibilities involves maintaining financial planning roadmaps for Academic Technology teams, ensuring financial objectives are met while aligning with the overarching goals of the organization. I consistently collaborate with teams to develop innovative solutions, keeping technology current with industry best practices.I am known for my ability to adapt plans to industry changes and evolving stakeholder requirements, providing leadership for proactive customer service, engagement, and relations. Engaging stakeholders and partners is a priority, and I work closely with the division Engagement team to update stakeholders on projects, vision, and strategy.In summary, I bring a unique blend of strategic vision, operational excellence, and collaborative leadership to drive success in the dynamic field of academic technology. Show less