
Sahithi Yarlagadda
Sales Associate

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About me
Financial Solutions Manager at Prospera Credit Union
Education

Thompson Rivers University
2017 - 2020Bachelor of Business Administration - BBA
Experience

Toys"R"Us
Nov 2017 - Jan 2018Sales Associate
Aramark Canada
Jan 2018 - Mar 2020Starbucks Barista
Domino's
Apr 2018 - Aug 2018Customer Service Representative
TD
Jan 2020 - Feb 2023•Delivered quality customer experience and recommended operational improvements•Assisted the team by respecting coworkers and staying dedicated •Processed financial transactions as per standardized operational procedures, industry regulations and TD’s Code of Conduct and Ethics •Responded and resolved customer’s concerns and escalated non-standard activities, as necessary•Achieved assigned goals and business objectives by promoting banking solutions and completing business processes Show less
Personal Banker
Mar 2022 - Feb 2023Personal Banking Associate
Apr 2021 - Mar 2022Customer Experience Associate
Jan 2020 - Apr 2021

Prospera Credit Union
Feb 2023 - nowFinancial Solutions Manager• Collaborate with the marketing team to create promotional campaigns and initiatives to attract new customers• Collaborated with various departments to implement process improvements and enhance operational efficiency• Conducted regular audits to ensure adherence to operational policies, procedures and regulatory requirements• Achieved and consistently exceeded sales targets, recognized as a top-performance financial sales representative• Assisted customers with investment account openings, loan applications and other financial transactions• Conducted financial needs assessments and recommended appropriate products and services based on customer requirements• Built a fair, positive and equitable environment by promoting team effectiveness, maintaining positive attitude and improving knowledge of emerging industry trends and programs constantly• Mitigating financial and reputational risk and reporting potential fraud to management. Developing business plans to bridge gaps in business processes, identifying KPIs and monitoring the results Show less

CREDENTIAL ASSET MANAGEMENT INC.
Mar 2023 - nowMutual Fund RepresentativeMutual funds are offered through Credential Asset Management Inc.
Licenses & Certifications
- View certificate

Investment Funds in Canada (IFC)
Canadian Securities InstituteFeb 2022
Honors & Awards
- Awarded to Sahithi YarlagaddaUndergraduate Research Experience Award Thompson Rivers University Mar 2020 • Developed research proposal for the entitled project• Performed literature searches as directed by the project mentor• Collected relevant data and performed analysis for compiling data reports in the field of logistic services• Prioritized courses of action based on the analyzed information• Documented and presented findings that establish the relationship between logistics service quality, customer satisfaction and loyalty
- Awarded to Sahithi YarlagaddaDean's List Winter 2018 - Recognition of outstanding academic achievement during the academic year Winter 2018
- Awarded to Sahithi YarlagaddaDean's List Winter 2020 - Recognition of outstanding academic achievement during the academic year Winter 2020
Volunteer Experience
Event Coordinator
Issued by Thompson Rivers University on Oct 2017
Associated with Sahithi YarlagaddaFront Office Clerk
Issued by Habitat for Humanity Kamloops on Jan 2018
Associated with Sahithi Yarlagadda
Languages
- enEnglish
- teTelugu
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