Sarah Owens

Experience

• 

  Verizon Wireless

  Jan 2012 - Jan 2013

  Customer Service Representative

  Inbound customer service call center representative, received intense customer service training focusing on soft skills, multitasking, handling customer accounts, customer negotiations, as well as consistent trainings involving new technology.

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  Virtucom Group

  Oct 2013 - Dec 2013

  Seasonal Copywriter

  Copywriter for BestBuy.com, wrote descriptions and benefit statements for a wide range of products using unique style-guides and specification materials sent by a variety of manufacturers.

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  N/A

  Dec 2013 - Jun 2015

  Nanny

  Full-time care for two children (ages 2 and 5), managing their schedules as well as ensuring safety, monitoring/aiding in basic development, cooking and housekeeping.

• 

  Media Sales Plus Inc

  Jun 2015 - Aug 2016

  Supervisor

  Team lead, oversee day-to-day operations, motivate staff, ensure service levels are maintained and continuously elevated, direct team towards reaching revenue goals, communicate effectively to reps of all social backgrounds, relay successes and opportunities to the client – before becoming team lead, I gained experience as a multi-media sales representative, inbound and outbound sales calls, handling customer accounts, up selling product, handling customer service issues as well as meeting many different daily deadlines. Show less

• 

  Ingram Micro Cloud

  Aug 2016 - Nov 2021

  • Sales Manager

    Jan 2021 - Nov 2021

  • Solutions Executive - 8x8

    Jul 2020 - Jan 2021

  • Solutions Executive - ConnectWise

    Mar 2018 - Jul 2020

  • Channel Account Specialist II - Acronis

    Aug 2016 - Mar 2018
• 

  Jabra

  Nov 2021 - now

  Channel Manager - Distribution & Alliances