Jose Gutierrez Jr.

Experience

• 

  California State University, Northridge

  Sept 2017 - Jun 2019

  • Executed multiple tasks simultaneously to support research, statistical analysis, and operational objectives, increasing company performance,productivity, and efficiency by 15%• Transferred company's physical records into organized digital records for quicker, easier, and online access to archives • Performed data validation and quality checks, ensuring 100% accuracy and consistency in analysis for reliable decision-making• Utilized advanced knowledge of data manipulation techniques, including Python, along with data visualization tools Tableau, to perform detailedstatistical analysis and deliver actionable insights improved decision-making by 20%• Developed interactive visualizations using Tabl

  • Student Assistant

    Jul 2017 - Jun 2019

  • Student Assistant

    Sept 2017 - Sept 2018
• 

  Freelance

  Jan 2020 - Nov 2021

  Computer Technician

  • Troubleshot and resolved hardware/software performance issues, optimizing device functionality and reducing downtime about 10%• Conducted penetration tests to assess internal vulnerabilities, strengthening system security and mitigating risks of intrusion and malicious activity; led to 20% less risks to systems

• 

  David's Events

  Nov 2023 - now

  Server

  • Delivered top-tier customer service in a dynamic event setting• Adapted to diverse demands to fulfill guest issues/complaints; executed customer service functions for luxury dinning at any given location withover 10 to 500 customers• Visited leadership workshops, to create new business plans to support company strategy; selected out of 20 new hires to become server lead• Facilitated tasks of 10+ staff members, enhanced team efficiency, and performance through effective leadership Show less

• 

  The Commons at Woodland Hills

  May 2024 - now

  Line Cook

  • Time Management: Coordinated multiple orders simultaneously in a fast-paced kitchen, meeting customer demand and maintaining a smooth workflow.• Delivered top-tier customer service in a dynamic event setting• Inventory Management: Monitored inventory levels, assisting in ordering and restocking ingredients to minimize waste and avoid shortages during peak hours• Problem Solving: Quickly adapted to unexpected changes in kitchen operations, such as equipment malfunctions or high customer volume, to ensure continuous service Show less