Flavia Benevides

Flavia Benevides

Online Sales & Marketing Manager

Followers of Flavia Benevides2000 followers
location of Flavia BenevidesLondon, England, United Kingdom

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  • Timeline

  • About me

    Customer Experience Manager - Payment Technology I Retail & Hospitality I Value Added Services -DCC & Tax-Free

  • Education

    • Universidade de Fortaleza

      2002 - 2007
      Bachelor of Business Administration (B.B.A.) Business Administration and Management, General
  • Experience

    • COLDAR Air Conditioning Ltd

      Jan 1998 - Jul 2011
      Online Sales & Marketing Manager
    • Certas Energy

      Feb 2013 - Oct 2014
      Sales Negotiator & Account manager

      Managing, marketing and selling of Gasoil/ Kerosene / Diesel Fuels for a "Harefield Depot" to Commercial and Agricultural markets.

    • SSL247

      Nov 2014 - Nov 2015
      Web Security Consultant
    • Entura International LTD

      Nov 2015 - Jan 2018
      Business Development Account Executive
    • Global Blue

      Jul 2018 - Jan 2021
      Account Manager

      Account manager for the industry leader in Tax-Free Shopping financial services in the UK.

    • Timberlake Consultants

      Aug 2021 - Jul 2022
      Sales Marketing Manager
    • Planet

      Aug 2022 - now

      As a Customer Experience Manager, I look after UK & Ireland accounts, specialising in DCC and Tax-Free VAT solutions. I drive revenue optimisation for retail and hospitality merchants by delivering tailored training and data-driven insights. Collaborating closely with Key, Global, and Enterprise Account Managers, I identify and capitalise on revenue growth opportunities. My focus is on empowering clients to maximise the benefits of our currency conversion and tax refund services, ensuring a positive and profitable partnership.I enjoy building strong client relationships and drive sustainable revenue growth. Show less

      • Customer Experience Manager - UK & Ireland

        Feb 2024 - now
      • Key Account Manager

        Aug 2022 - Apr 2024
  • Licenses & Certifications