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Raghu Bajaj

Raghu Bajaj

Customer Service Associate

Followers of Raghu Bajaj246 followers
location of Raghu BajajGurgaon, Haryana, India

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  • Timeline

  • About me

    Assistant Vice President, Independent Compliance Risk Management (ICRM)

  • Education

    • Bal Bharti Public School, Ganga Ram Marg

      1989 - 2001
      CBSE '2001 Commerce

    • Delhi University

      2001 - 2004
      B.Com (H) Commerce

  • Experience

    • Convergys

      Jul 2004 - Jan 2006
      Customer Service Associate

    • American Express

      Jan 2006 - Feb 2021

      • Service Delivery Leader - Sales Monitoring

        Mar 2019 - Feb 2021

      • Sr. Team Leader - Global Regulatory & Policy Assurance

        Nov 2015 - Feb 2019

      • Team Leader - Global Regulatory & Policy Assurance

        Jun 2013 - Nov 2015

      • Team Leader - Digital Assist & Escalation Team (DAET)

        Aug 2008 - Jun 2013

      • Subject Matter Expert

        Dec 2006 - Aug 2008

      • Customer Care Professional

        Jan 2006 - Dec 2006

    • Citi

      Feb 2023 - now
      Assistant Vice President

  • Licenses & Certifications

    • Six Sigma Green Belt (CSSGB)

      American Express
      Dec 2012

    • American Express & Harvard Certificate in Leadership Excellence

      Harvard Business Publishing Corporate Learning
      May 2020