Maadhavi P

Experience

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  Beyond Key Solutions

  Jul 2018 - Dec 2019

  Salesforce developer/Senior Administrator

  •Configuration of SFDC features including user management, roles/profiles, permission sets, custom objects, page layouts, custom fields, formula fields, validations, Lightening flows, custom metadata types, Approval Processes, Dynamic forms, Dynamic Actions, custom settings, Email templates, managed packages•Managed Salesforce security, ensuring ongoing maintenance and structured roles/profiles/permission sets/sharing settings, resulting in data security and compliance.•Led QA testing process, creating test cases that achieved a 99% test pass rate, ensuring new features seamlessly worked in lower environments before production launch.•Profound knowledge of Omniscript UI modification and expertise in building Vlocity custom Templates to align with specific business requirements.•Created cases, contacts, leads by integrating Sprout with Salesforce as a part of social media integration Where connected Instagram, Facebook, Twitter.•Enhanced portal functionality by migrating to the Community Cloud, adding features like chatter, employee portal, customer portal, and customer support community, improving collaboration and customer engagement.•Automated quote creation using Apttus CPQ functionalities, reducing manual effort by 70% and accelerating the sales process.•Created a comprehensive data dictionary and field level mapping for Salesforce and Siebel CRM systems, enabling seamless integration and migration.•Customized Salesforce.com Fields, Page Layouts, Record Types, Queues, and Profiles and make the same changes in test and production environments. Deployed the code from Sandbox to Production using Eclipse and Change Sets.•Created Test Classes for the Triggers and maximized the Test Coverage. Experience in preparing Documentation on Custom Apps and Objects. Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Cases, Leads, Campaigns, Reports and Dashboards. Show less

• 

  StackNexus

  Jun 2021 - Sept 2023

  Client- Ohio Warehouse Management•Developed and maintained reusable Lightning web components, Apex classes, Unit Test Classes, Triggers, Controllers, Data Loader, and Workflows, resulting in a 30% increase in application functionality.•Proactively researched and applied SFDC best practices and guidelines, leading to a 25% improvement in system productivity, scalability, and monitoring.•Used knowledge of Vlocity Omniscripts, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, lightning web components, etc. Meeting with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment.Client: Fontana 311 - Developed an interface where People of Fontana will be able to report any kind of non-emergency issues happening in City of Fontana, able to explore, get the support of FAQ's and Business Assistance.•Translated customer, internal sales, and account management team needs into robust business requirements for Salesforce CRM, resulting in a 20% increase in user satisfaction.•Developed customized user interfaces, including Lightning Web Components, Aura and Lightning Pages, and Visualforce Pages, while also configuring process builders, flows, and Approval Processes, enhancing user experience and workflow efficiency.Client: State of California-Employment Training Panel- •Successfully Developed an interface for internal employees of the state of California which deals with budget allocation and their responsibilities.•Successfully deployed to production using Change Sets, ensuring zero production disruptions and minimizing downtime.•Demonstrated hands-on expertise in HTML, CSS, JavaScript, and Apex, contributing to the development of user-friendly interfaces and streamlined processes.•Leveraged Omni Studio to efficiently generate flex cards, Omni Scripts, Data Raptors, and integrations, enhancing user engagement by 25%. Show less Client- Ohio Warehouse Management• Developed and maintained reusable Lightning web components, Apex classes, Unit Test Classes, Triggers, Controllers, Data Loader, and Workflows, resulting in a 30% increase in application functionality.• Proactively researched and applied SFDC best practices and guidelines, leading to a 25% improvement in system productivity, scalability, and monitoring.• Stayed updated on new Salesforce features and functionality through continuous education, enabling the identification of process improvements that led to a 20% increase in operational efficiency.• Provided day-to-day end-user support for the CRM application, ensuring seamless operations at all organizational levels.Client: Fontana 311 -• Developed an interface where People of Fontana will be able to report any kind of non-emergency issues happening in City of Fontana, able to explore, get the support of FAQ's and Business Assistance.• Translated customer, internal sales, and account management team needs into robust business requirements for Salesforce CRM, resulting in a 20% increase in user satisfaction.• Developed customized user interfaces, including Lightning Web Components, Aura and Lightning Pages, and Visualforce Pages, while also configuring process builders, flows, and Approval Processes, enhancing user experience and workflow efficiency.• Leveraged Data Loader to achieve a 99% data accuracy rate in data import and export operations, Client: State of California-• Employment Training Panel - Successfully Developed interface for internal employees of state of California which deals with budget allocation and their responsibilities.• Successfully deployed to production using Change Sets, ensuring zero production disruptions and minimizing downtime.• Demonstrated hands-on expertise in HTML, CSS, JavaScript, and Apex, contributing to the development of user-friendly interfaces and streamlined processes. Show less

  • Salesforce Developer

    Jun 2021 - Sept 2023

  • Salesforce Developer and Administrator

    Jun 2021 - Sept 2023
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  Cloud Craft Technologies

  Oct 2023 - Jan 2024

  Salesforce developer & vlocity developer
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  Infosys

  Jan 2024 - Jan 2024

  Salesforce Developer
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  Kyra Solutions

  Feb 2024 - now

  Salesforce vlocity developer