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Daniel Lindenbaum

Daniel Lindenbaum

CAI Helpdesk Analyst Contractor

Followers of Daniel Lindenbaum53 followers
location of Daniel LindenbaumCoatesville, Pennsylvania, United States

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  • Timeline

  • About me

    Service Desk Analyst at Lasko Products

  • Education

    • Chester County High School

      2000 - 2000
      High School Degree High School/Secondary Diplomas and Certificates

    • Delaware County Community College

      2001 - 2003
      A+ , MCP A+, MCP

  • Experience

    • Pfizer

      May 2007 - Mar 2009
      CAI Helpdesk Analyst Contractor

      Phone support for thousands of internal users.Troubleshooting computer issues.

    • Quest Diagnostics

      Nov 2008 - May 2009
      Helpdesk Analyst

      Supported Internal and Sales Force users with a variety of computer and account issues.

    • Synthes

      Mar 2009 - Nov 2013
      Desktop Support Technician

      Support:Internal Users via phone, chat and in person. Troubleshoot issues and create work orders to track tickets. Image and deploy computers.

    • DePuySynthes

      Nov 2014 - Jul 2015
      Xerox desktop support tech

      Xerox employee working at DepuySynthes (a Johnson and Johnson company)Desktop support for three buildings in West Chester PA

    • Atos

      Jul 2015 - Dec 2015
      Senior Desktop Support Analyst

      Supporting three buildings for DepuySynthes ( Johnson and Johnson) Supporting over 700 users on site and remotely with their computer problems.

    • Produban

      Dec 2015 - Apr 2017
      Field Service Technician

      Level 2 Helpdesk

    • Soroc Technology

      May 2017 - May 2020
      Desktop Support Technician

    • AAA Club Alliance

      Sept 2020 - Jul 2021
      Senior Support Specialist

    • Lasko Products

      Jul 2021 - now
      Service Desk Analyst

  • Licenses & Certifications

    • MCP

      Microsoft

    • A+

      CompTIA

    • ITIL Foundation Certification

      PEOPLECERT
      Feb 2014