Nidia Avila

Nidia Avila

Assistant Production Manager

Followers of Nidia Avila116 followers
location of Nidia AvilaHafnarfjörður, Capital Region, Iceland

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  • Timeline

  • About me

    Hospitality and Tourism Management | Vegan Food | Customer Service | Yoga & Wellness Passion

  • Education

    • Universidad Externado de Colombia

      -
      Bachelor of Business Administration - BBA Hospitality Administration/Management
  • Experience

    • Manjari Express Food Processing

      Jun 2014 - Sept 2019
      Assistant Production Manager

      • Evaluated food production operations to align workflows effectively.• Estimated and ordered ingredients and supplies required and maintained up-to-date inventories.• Arranged team members' work schedules and procedures.• Maintained accurate cash records, prepared reports, and assisted with accounting and finance.• Promoted the company by making meetings and 40+ event arrangements.

    • Super Moderno Dry Clean & Laundry

      Mar 2020 - Dec 2020
      Virtual Assistant

      • Maintained relationships with key contacts, clients, providers, and business partners.• Interviewed clients, conducted surveys, and computerized information filing systems.• Analyzed collected data, statistics, and documented market insights.• Supported the customer service program and increased customer satisfaction by 15%.

    • Namas Té Restaurant

      Apr 2021 - Sept 2022
      Restaurant Supervisor

      • Supervised and trained staff in job duties, and sanitation and safety procedures• Established record-keeping methods of stock, repairs, sales, and wastage.• Ensured that food and service meet quality control standards.• Organized recipes, inventories, and administrative documents in an excel spreadsheet matrix.• Promoted adaptability after reopening and built assertive internal communication.

    • Scotiabank

      Feb 2023 - Mar 2024
      Bilingual Customer Care Advisor
  • Licenses & Certifications

    • EF SET English Certificate 72/100 (C2 Proficient)

      EF Standard English Test (EF SET)
      View certificate certificate
    • Administrative Professional Foundations

      LinkedIn
      Nov 2022
      View certificate certificate
  • Volunteer Experience

    • Yoga Instructor

      Issued by Casa del Sol Institute on Jan 2018
      Casa del Sol InstituteAssociated with Nidia Avila
    • Administrative Assistant

      Issued by Sarasvat Gaudiya Congregation on Nov 2012
      Sarasvat Gaudiya CongregationAssociated with Nidia Avila