Nidia Avila

Experience

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  Manjari Express Food Processing

  Jun 2014 - Sept 2019

  Assistant Production Manager

  • Evaluated food production operations to align workflows effectively.• Estimated and ordered ingredients and supplies required and maintained up-to-date inventories.• Arranged team members' work schedules and procedures.• Maintained accurate cash records, prepared reports, and assisted with accounting and finance.• Promoted the company by making meetings and 40+ event arrangements.

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  Super Moderno Dry Clean & Laundry

  Mar 2020 - Dec 2020

  Virtual Assistant

  • Maintained relationships with key contacts, clients, providers, and business partners.• Interviewed clients, conducted surveys, and computerized information filing systems.• Analyzed collected data, statistics, and documented market insights.• Supported the customer service program and increased customer satisfaction by 15%.

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  Namas Té Restaurant

  Apr 2021 - Sept 2022

  Restaurant Supervisor

  • Supervised and trained staff in job duties, and sanitation and safety procedures• Established record-keeping methods of stock, repairs, sales, and wastage.• Ensured that food and service meet quality control standards.• Organized recipes, inventories, and administrative documents in an excel spreadsheet matrix.• Promoted adaptability after reopening and built assertive internal communication.

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  Scotiabank

  Feb 2023 - Mar 2024

  Bilingual Customer Care Advisor