Deandra Murphy

Experience

• 

  Take2 Performing Arts School & Casting Agency

  Sept 2012 - Feb 2014

  Performing Arts Teacher

  Having studied speech and drama from the age of 5 and realised the many benefits e.g. increased confidence, improved communication and interpersonal skills, increased clarity and fluency of speech, the development of my own voice and personal awareness, etc., I subsequently spent two wonderful years, whilst completing my degree, with Take Two Performing Arts School. I taught speech and drama to children as a stand-alone subject on weekdays and as part of a three-hour Performing Arts ‘circuit' on Saturday mornings. The children I taught ranged in age from 4 to 18 years old. Every year culminated in a professional show taking place in the Pavilion Theatre in Dun Laoghaire, Dublin. Show less

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  McNulty

  Jan 2013 - Feb 2014

  Client Consultant

  Upon completing my degree in psychology, I spent almost two years working for McNulty as a Client Relationship Manager. My role consisted of building and managing client relationships within both the sport and corporate worlds, providing exceptional project management and support in the delivery of their development programmes. I thoroughly enjoyed working with my clients around team building, leadership development, coaching, mental conditioning, resilience and energy management.

• 

  EY Lane4

  Feb 2014 - Feb 2017

  As an Account Manager, I was responsible for managing the success of, and driving the continued growth, of our existing business accounts including a range of FTSE 100 organisations. The role was varied and evolving but a day in the life ranged from holding client meetings and writing programme proposals to direct involvement in our client programmes which could mean anything from content design through to delivering with Lane4 consultants. As part of my role, I built relationships with new clients and worked closely with them to understand their business needs before producing a high quality proposal, presenting our proposed solution and managing an effective handover to the Operations Team; whilst maintaining the relationships with key stakeholders to ensure the solution continued to meet their business needs and surpass their expectations.

  • Client Account Manager

    Jan 2015 - Feb 2017

  • Client Solutions Executive

    Feb 2014 - Dec 2014
• 

  Blue Sky Performance Improvement

  Mar 2017 - Jan 2019

  Principal Consultant

  Blue Sky (since acquired by Capita) was a performance improvement consultancy which aimed to help it's clients achieve outstanding business outcomes - from improved sales and service, to better employee engagement, to large scale transformation projects.The Principal Consultant (PC) role is a senior role within Operations and a key role in the business because of the span of responsibility. As a PC, I managed a portfolio of clients from a range of industries across all of our service lines but, predominantly leadership and talent development. My role was to manage the end-to-end delivery of client projects from solution design through to the evaluation of the intervention. I did this as a standalone consultant and/or by leading a team of associates depending on project size. Show less

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  Ivy House London

  Jan 2019 - now

  As Director of Client Solutions, I lead our Client Solutions team, and work directly with our corporate clients, to explore where it is the opportunities to support their talent agenda lie and partner with them to co-create the kind of transformational programmes that enable change at both a talent and organisational level. As Director of Client Experience, I am responsible for creating our client strategy, leading our ever-growing Client Experience team, and ensuring our corporate clients have a remarkable end-to-end Ivy House experience. As the Head of Client Experience, I was responsible for defining and driving an extraordinary experience for our corporate clients and their talent, who attended one of our open or in-house programmes.

  • Director of Partnerships

    Oct 2024 - now

  • Director of Client Solutions

    Oct 2023 - Oct 2024

  • Director of Client Experience

    Jan 2022 - Oct 2023

  • Head of Client and Delegate Experience

    Jan 2019 - Jan 2022