
Lakshmi Pathi C S
Supervisior

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About me
Certified IT Professional - CompTIA A+, N+, and IT Operations Specialist. Experience in IT operations and hospitality management, with a unique blend of technical, hospitality and interpersonal skills.
Education

ISMS (Indian School of Management & Studies)
2012 - 2013Master of Business Administration (MBA) Hotel, Motel, and Restaurant Management A+Activities and Societies: . Hotel Operations - Rooms Division - F&B - Bar

Indian Institute of Commerce
2007 - 2009Bachelor of Commerce (BCom) Business Law - Financial Management B
Shri Siddalingeshwara Residential High School
1997 - 199910th A
Alison
2024 - 2024Diploma in Information Techonology Support Computer/Information Technology Administration and Management%2C%20Tumkur.webp)
Siddaganga Institute of Technology (SIT), Tumkur
1999 - 2000+2 Physics,Chemistry,Biology B
Alison
2024 - 2024Diploma in Cyber Security IT Security
Experience

Tusker Entertaniment Pvt Ltd
Jan 2001 - Jan 2003SupervisiorStarted as Guest Service Associate and my first job in hospitality, later then got promoted as a supervisor in 1 year. Company Profile Tusker” is a company operating a fine dining restaurant “CIVET” in ITPL in Bangalore specializing in Asian Food.

Beijing Bites - India
Mar 2003 - Jun 2005Restaurant ManagerQSR Concept restaurants joined to set up new restaurants which can accommodate 70/80 Seating capacity. I have set up three restaurants from per opening to initial operations for 6 months. “Koncept Foods” is a company operating a fine dining Chain restaurant “Beijing Bites” specializing in Chinese Cuisine Food.

Kyra Hospitality Pvt Ltd
Dec 2008 - Oct 2010Manager - OperationsPre - Opening Team I was new to the Theatre concept dining restaurant called “Kyra Theatre” has a capacity of about 225 designed in an intimate auditorium restaurant seating style in Level 2 & Level 1 was the fine dining North West Frontier Cuisine which can accommodate 108 Seating capacity. I was responsible for the day to day operations.

Alila Hotels & Resorts
Oct 2010 - Nov 2011F & B ExecutiveJoined as a Pre - Opening Team Alila Bangalore Involved in beverage menu set up, core process, service cycles for restaurant operations, In room dining, pool service.

Taj Hotels Resorts and Palaces
Nov 2011 - Jun 2012Asst Restaurant ManagerVivanta By Taj with 327 Rooms business hotel. Joined as an Asst Restaurant Manager for In Room Dining, I was in responsible for room service - mini bar where i had the opportunity to set up the process for RSOT & minibar operations later moved to Coffee Shop Called Palette all day dining which can accommodate 180 guests.

Asian Fusion Seafood Cuisine & Lounge Bar
Sept 2012 - Sept 2014Operations Manager• Directed end-to-end operations of a 180-seater restaurant, overseeing the entire spectrum from dining services and full bar management to private dining functions• Executed efficient staff management and training protocols, ensuring optimal service delivery while maintaining a seamless and high-quality dining experience• Implemented cost-effective inventory control measures, optimizing stock levels for both the bar and kitchen• Collaborated with culinary teams to introduce seasonal menu variations, enhancing the restaurant's offerings Show less
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Barefoot Resort & Leisure (Pvt) Limited
Mar 2015 - Jul 2016Food and Beverage Manager• Orchestrated comprehensive Food & Beverage operations for a diverse portfolio, encompassing 31 Jungle Resort cottages, a 108-cover Standalone Restaurant near the Ferry Jetty, and the Barefoot Scuba Resort, inclusive of restaurant operations• Effectively managed a team of 36+ members, including divisional managers, ensuring seamless coordination across the entire F&B division• Spearheaded strategic initiatives to enhance culinary offerings, collaborating with chefs and introducing innovative menu options• Implemented cost-effective procurement strategies for F&B supplies, liaising with vendors to optimize quality and reduce expenses• Conducted regular training programs to uphold service standards and ensure a consistent and exceptional guest dining experience Show less

Holland America Line
Sept 2016 - Oct 2023Asst Beverage Manager• Oversaw the seamless operation of 13 bars and lounges, managed daily tasks such as scheduling, training, and implemented SOPs to ensure optimal performance & Guest Experience.• Supervised a team of 48 members, including the Head Bartender and Cellar Master, to maintain high standards of service, handled bar requisitions, and enhanced overall beverage operations efficiency• Implemented cost control measures to optimize bar expenses while maintaining quality standards• Collaborated with vendors to ensure timely and cost-effective procurement of bar supplies• Spearheaded initiatives to enhance the customer experience, such as introducing new beverages and promotions Show less

Elegant IT Services
Nov 2023 - nowAssistant IT Systems AdministratorProvided technical support to users regarding hardware, software, and networking issues.Diagnosed, troubleshot and resolved hardware and system problems.Deployed virtual machines using hypervisors like VMWare ESXi or Microsoft Hyper-V.Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.Performed routine maintenance on servers to ensure optimal performance of the IT infrastructure.Updated firmware on server hardware components when necessary for improved stability and performance. Show less
Licenses & Certifications
- View certificate

COVID-19 Contact Tracing
Coursera Course CertificatesJul 2020 
Wine Sense Training Program Level 1 & 2
Tracey & Marcel - AustraliaNov 2010
Languages
- hiHindi
- kaKannada
- teTelugu
- taTamil
- enEnglish
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