Danielle Shields

Experience

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  Saint John's Resort

  Jun 2012 - Jun 2017

  Banquet Manager

  » Supervise a group of 1 to 20 banquet servers, delegate responsibilities and check for completeness» Enforce standards and policies of our facility to our staff and guests» Plan and organize event timelines with on-site contacts and servers for weddings, corporate events and social gatherings. Keep said timeline on track» Coordinate and effectively communicate information between all departments for each event (chefs, maintenance, housekeeping, etc.)» Problem solver for any day-of issues, fulfills special requests and responds to questions with excellent customer service» Write a report afterwards of the party’s events including a detailed timeline, services offered, who worked the event and where leftover belongings went Show less

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  Alternatives For Girls

  Sept 2016 - Dec 2017

  Community Outreach Coordinator

  · Coordinated volunteers and conducted street outreach in Southwest Detroit to homeless women and sex workers while distributing harm-reduction materials, making referrals to service centers and collecting demographic data. · Worked with the FBI and other service organizations as a representative from AFG on the Joint Anti-Trafficking Task Force to conduct stings that provided resources and options for the women encountered.

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  Michigan House of Representatives

  Sept 2017 - May 2018

  Rep. Stephanie Chang Constituent Services Intern

  · Ran the event committee to host a District-wide baby shower between 5 organizations that served 60 women in the community on a $250 budget through leveraging in-kind donations and partnerships.· Handled constituent complaints/questions/concerns through referrals, case reporting, problem-solving, collaboration and distributing information via phone, social media, walk-ins, and community meetings.

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  Rebel Nell

  Jun 2018 - May 2020

  Development and Program Director of T.E.A. (Rebel Nell's non-profit)

  · Used evidence -based practices, experience and collaboration to develop a skill building client-centered organizational programming structure with the goal of personal self-sufficiency for the social enterprise, Rebel Nell. · Created workforce development curriculum and participant metrics to meet internal and external goals, including adding TABE testing and certificates in Google’s G-Suite and Customer Service from the NRF Foundation.· Developed the feedback and evaluation structure to evaluate effectiveness of programming, scale of impact and growth in work and personal development of participants while in the program.· Hosted the organization’s first fundraiser and raised more than $25,000 through ticket and raffle sales, but not including the launched monthly donor collective, the Army of Rebels, that raised $16,000 over the course of a year.· Developed and maintained strategic relationships with community partners to improve the services of T.E.A, including expanding hiring from 2 partners to 5, opening up economic opportunities for more marginalized women in Detroit.· Created strategic future funding plans, secured financial support from multiple levels of donors and foundations, increased individual donors from less than 20 to more than 200, and reported/tracked the implementation/usage of funds. · Secured $75,000 in grant funds during the first year of employment through United Way’s Economic Mobility Grant and the McGregor Fund. Show less

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  Detroit School For Digital Technology

  Oct 2018 - Feb 2019

  Community Outreach and Career Services Director

  · Lead the planning and execution of engagement and outreach activities with the community, and partner organizations to recruit students and prospective employers.· Develop and managed the relationship with employers for students to connect them with interviews, job listings, referrals, direct applications, networking, and job-searching events.· Prepared students to find employment in their field of study by developing job-search skills, effective candidate presentation with resumes and interviews, and understanding of the fit between their competencies and occupational and job requirements.· Managed the implementation of a $5,000 grant from Skillman’s My Brother’s Keeper initiative to teach young men of color between 18-24 drone technology for higher paid job opportunities. Show less

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  Challenge Detroit

  Sept 2019 - Sept 2020

  Year 8 Challenge Detroit Fellow

  · Provided 300+ hours of pro-bono intellectual capacity-building to Detroit-area nonprofits. Partners included Detroit Public School Community District, Sinai-Grace CDC, Oakland Ave Urban Farm and Midnight Golf Program.· Implemented the Design Thinking Methodology to collect diverse stakeholder insight and co-create human-centered solutions and strategies with Detroit nonprofits to achieve their organizational goals.· Conducted empathy interviews with DPS students to design a city-wide Youth Leadership Conference for April 2020 (pre-COVID). Teammeber on the Outreach and Partnerships team, developing a process for partnership applications and tracking.· Built an online platform for Oakland Ave Urban Farm to sell produce and recruit skill-based volunteers to assist with organizational capacity during COVID-19.· Collected over 150 surveys from Midnight Golf Alumni for input on MGP’s app development to assist first-time college students with time management and organization and improve retention rates. Show less

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  Detroit Public Schools Community District Foundation

  Jan 2021 - Oct 2022

  Development Associate

  · Cultivate and engage relationships with donors at the Foundation through personal rapport, strategic communication plans, and creating individual giving goals to increase donor retention.· Collaborate with Director of Development and Program Director to identify program needs, funding priorities and District goals to create impactful gift opportunities for donors.· Conduct site visits to collect, analyze, and report on program outcomes to internal and external stakeholders by creating narratives for written reports, mass communication, and data presentations. Show less

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  Sanctum House

  Mar 2021 - Jan 2023

  Part-time Database Manager

  Support the development of Human Trafficking Survivors in their journey of healing and rebuilding their lives through a dignity framework, encouraging program participation and performing related in-residence care duties, such as transportation, supervising housework and cooking, medication distribution and group activities.· Utilize Sanctum House’s fundraising platform, Network For Good to track fundraising progress, input donation/donor data, create online fundraising pages and generate acknowledgement letters to donors.· Design mission-led strategic funding plans aligned with program priorities, future funding trends and funder’s values/interests to meet metrics, cultivate lasting relationships and focus on diverse streams for financial sustainability.· Evaluate effectiveness of the fundraising efforts by developing a financial dashboard, including cost/expenses, community engagement, overall success of the campaigns/events, etc. and use the data to influence strategic plans created with the fundraising committee. Show less

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  Detroit Horse Power

  May 2022 - Oct 2023

  Engagement Manager

  · Steward donors through donor touch-points, such as emails, phone calls, handwritten cards, impact stories, and acknowledgment letters.· Input and maintain donor gifts timely and accurately in the CRM to prepare tax receipts, queries, giving reports and manage donor information.· Develop and execute communication plans via direct mail, emails, and social media for various fundraising campaigns, including the 2022 year-end appeal letter and related communications that generated more than $30,000 from individual donors.· Manage the planning and execution of all steps necessary for the annual gala that raises over $100,000 – set committee meetings, develop marketing, sponsorship packet, and other written materials, solicit sponsors, coordinate with vendors, create ticket sales webpage, and evaluate event success. · Regularly assess the effectiveness of fundraising strategies and donor engagement tactics by using reports generated from the donor database, then with the Development Director use insights to refine annual fundraising strategies.· Prospect new donors and sources of funding through utilizing research, community resources, Board connections, and giving/behavioral data to influence our targeted donor recruitment and giving strategies. Show less