Rachel Freer, MPH

Experience

• 

  Carnegie Mellon University

  Feb 2013 - May 2014

  Administrative Assistant

  • Responsible for checking and maintaining inventory using Excel• Assist with organization and filing

• 

  Children's Hospital of Pittsburgh

  Jun 2014 - Jul 2014

  Summer Research Intern

  • Performed immunofluorescence, histology, and TUNEL staining to assess changes in kidney structure• Compiled and analyzed results to determine relevant conclusions• Established a future direction for continued research in the subject matter

• 

  Carnegie Mellon University

  Aug 2014 - May 2017

  • Created and implemented a community vision for an upperclass dorm• Served as a resource and guide to a staff of resident assistants (RAs)• Kept track of budgeting for the building• Planned RA training alongside the professional staff for the dorm Over the summer, I conducted research under the supervision of Dr. Keith Cook regarding Factor XII inhibitors and their use in artificial lung devices. I designed and implemented a small circuit so that in vitro testing can be accomplished with a smaller volume of anti-coagulants. • Provided programming and to resolved problems amongst residents• Served as a mentor, resource, and role model to residents• Worked alongside fellow students as well as staff to promote a positive building experience

  • Community Advisor

    Feb 2015 - May 2017

  • American Heart Association Fellow

    May 2015 - Aug 2015

  • Resident Assistant

    Aug 2014 - May 2015
• 

  Epic

  Jul 2017 - Aug 2020

  • Managed 7 team members by creating space for open communication, identifying professional development opportunities, serving as an escalation path, and ensuring quality support• Determined a strategic vision and redesigned processes in collaboration with workgroup members to collect data and perform root cause analysis for unavailable data in Epic analytics infrastructure• Built trust and coordinated with R&D product leadership to prioritize projects and to design sustainable, innovative solutions for root causes of software issues• Analyzed and visualized data to identify evidence-based strategic plans and action items to present to Epic executive leadership and colleagues Show less • Provided support of analytics infrastructure for healthcare systems using Epic, including UW Health and Michigan Medicine• Performed troubleshooting of SQL Server and Oracle databases including ETL performance and error analysis• Managed large projects such as upgrades, hardware migrations, and database implementations• Provided training on system components and company roles to 130+ colleagues in their first year at Epic• Oversaw, managed, and updated the new hire curriculum for a team of over 90 people Show less

  • Technical Coordinator for Michigan Medicine

    Apr 2019 - Aug 2020

  • Team Lead

    Jul 2018 - Aug 2020

  • Technical Services Engineer

    Jul 2017 - Aug 2020
• 

  The George Washington University

  Oct 2020 - now

  • Provide technical support for systems thinking, coalition-building, and community engagement to help communities sustainably dismantle structural racism and foster equity• Create and execute new quantitative analysis by designing new processes and learning new approaches such as expanding knowledge in system dynamics modeling• Constructed and performed qualitative analysis to identify cause and effect relationships between community systems and experiences• Design end-user friendly interfaces with interactive levers to present data visualization tools to stakeholders• Redesigned and implemented onboarding for new hires by facilitating an updated seven-week technical training curriculum, creating new resources, and gathering feedback to continually improve the process• Co-designed and co-facilitated a “train the trainer” session for community leaders to present research findings and gather feedback from community members• Supervise student research assistants by hosting weekly meetings, providing regular feedback, and identifying opportunities for growth • Facilitate root cause analysis workshops with local health departments and community leaders to analyze the systemic drivers of inequity• Manage key deadlines and deliverables for over 10 sites in different stages of their program• Create presentations, manuscripts, and posters to communicate with external partners and the field of public health Show less • Support programs to increase health equity using systems thinking tools in communities across the United States• Create presentations, manuscripts, and posters to disseminate findings to external partners and the field of public health• Facilitate theory of change and root cause analysis discussions with local health departments to analyze the drivers of health disparities for a specific community and develop an issue statement as a communication tool• Review qualitative data transcripts to determine causal relationships and create causal loop diagrams (CLDs)• Combine qualitative and quantitative data to develop place-based system dynamics models comprised of CLDs and stock and flow structures• Conduct literature reviews to inform and confirm relationships between variables Show less

  • Senior Research Associate, Center for Community Resilience

    Jun 2022 - now

  • Research Assistant, Center for Community Resilience

    Oct 2020 - May 2022
• 

  Allegheny Reproductive Health Center

  May 2021 - Oct 2021

  Research and Evaluation Intern

  • Designed an evaluation report to communicate findings regarding obstetrics outcomes and how those differ among certain populations• Conducted literature reviews to compile background information and identify key indicators for birth outcomes• Collected, coded, and analyzed obstetrics data from AthenaHealth medical records• Coordinated events and information for a reproductive health equity group