Nitesh Mishra

Experience

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  Development Center (International Institute of Professional Studies)

  Jun 2013 - Jun 2015

  System Administrator and Developer

  - Mentored some of my juniors.- Worked on some desktop based as well as web based project.- Managed Infrastructure on Digital Ocean.

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  Hashtag Loyalty

  Oct 2015 - Feb 2019

  - Led a team of 7-8 engineers (frontend, backend, data science) in product development.- Developed the majority of APIs for the merchant dashboard, including campaigns, automated campaigns, referrals, user and business analytics, weekly and monthly report generation, and automated invoicing using Citrus payment gateway, as well as all mobile app APIs.- Designed a URL shortener for creating short links.- Successfully scaled systems to handle 800+ requests/sec with minimal infrastructure.- Designed a read-heavy application, implementing various filters, charts, and metrics on millions of records with a response time of 100ms.- Implemented centralized monitoring for infrastructure using Netdata.- Developed features for the admin panel including user management, merchant management, and user's and merchant's reports with different types of graphs and metrics.- Developed all APIs for the restaurant's Reservation Management application.- Developed all APIs for the Feedback Management application.- Optimized API response time by 70% by introducing a caching layer, resulting in a 20% reduction in server load.- Operated, administered, and configured multi-cloud infrastructure on AWS, DO, and GCP, including security, load balancing, autoscaling, deployment, and monitoring.- Configured Sentry for error tracking.- Configured EFK for centralized log management.- Automated various tasks that save hours of work for the BD/Sales team per week. Show less

  • Technology Lead

    Jan 2018 - Feb 2019

  • Full Stack Developer

    Oct 2015 - Dec 2017
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  BigBinary

  Mar 2019 - Oct 2019

  Ace Invoice: AceInvoice, a BigBinary product, is utilized for time-tracking and invoice generation. I contributed to the application's back-end and front-end by implementing new features and resolving issues. Zindi HQ: Zindi HQ provides contextualized online help docs with two distinct features: user data collection, analysis of customer behavior, and performing actions based on the data (Insights & Auto-Messaging), and customer support (Tickets & Intercom widget). I contributed to the application's back-end and front-end by implementing new features and resolving bugs. Act.md: ACT.md's cloud-based CareHub platform connects patients, families, care teams, and community services throughout their health and well-being journey. I contributed to the application's back-end and front-end, working on several features and resolving various bugs.

  • Senior Software Engineer

    Mar 2019 - Oct 2019

  • Senior Software Engineer

    Mar 2019 - Oct 2019

  • Senior Software Engineer

    Mar 2019 - Oct 2019
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  Thrive Now

  Nov 2019 - now

  Team Lead - Commerce & Social

  - Developed an online food ordering app and web platform from scratch, delivering seamless user experiences.- Developed a community-driven restaurant discovery platform with social networking features, allowing users to share dining experiences, seek recommendations, curate favorite restaurant lists, and interact by sharing, commenting, liking, and viewing detailed user and restaurant profiles.- Designed and implemented a centralized search system that uses Elasticsearch to find users, posts, and restaurants.- Leveraged OpenAI models to personalize user feeds and increase engagement.- Integrated logistics partners (e.g., Dunzo, Shadowfax, Wefast, Grab), POS Partners (e.g., Pet Pooja, Posist, Posify, Spectrum, Rista, Semnox, Shawan) and Razorpay for payment processing.- Created a staff dashboard for managing orders and stores, assigning riders, and tracking inventory.- Created a business dashboard for merchants to manage their menus, offers, taxes, charges, and delivery partners, as well as detailed reporting and business analytics.- Created a Google Chrome extension for scraping restaurant menus to reduce merchant onboarding time.- Implement monitoring and error-tracking systems to ensure application stability and performance.- Integrated third-party communication partners to send SMS, WhatsApp, and push notifications to users and merchants. Show less