Cedric Simon D'Souza

Experience

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  Phil Corporation

  Sept 2001 - Dec 2003

  Software Engineer

  As a programmer (with a team size of 6) of the application development group was involved in the following activities • Designing of the Graphical user interface for the print module used for connecting to a database and linking design controls to database fields.• Involved in the maintenance and enhancement of the EPIC Software developed for Election Commission of India.• Implementation of a language plug-in which was used to do data entry in multiple Indian languages and also transliterate from one language to another.• Involved in the enhancements and maintenance of the above software, such as additional plugins and UI.• Involved in the coding, debugging and testing of the application Show less

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  Tech Mahindra

  Dec 2003 - Jul 2007

  Senior Software Engineer

  As a Team leader (with a team size of 7) of the application development and maintenance Group was responsible for the follows:• Estimating and planning for the new requirements.• Design and development of the new requirements from client.• Single point of contact with the customer.• Preparing schedule for works, attending conference, to track project status and project management reviews within the project.• Coordinator for audits and was successful in inducting best practices to maintain quality standards for the end deliverables. Show less

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  Avaya

  Jul 2007 - now

  As a senior engineer working on cloud native outbound solution and having skill set of Java and ReactJs software applications that run on cloud platforms and reach out to potential customers or users. Used Java for backend development and ReactJS for frontend development. Used tools and frameworks that support cloud native development, such as Spring Boot, Docker, Kuberneteson Microsoft Azure Platform. Followed the best practices and principles of cloud native development, such as microservices architecture, DevOps culture, continuous integration and delivery, and test-driven development. Show less As a Senior Technical Lead (with a team size of 10) of the application development and maintenance Group for the project and was responsible for the follows:Responsible for all architectural considerations and technical decisions regarding applications development of a given feature• Started on Outbound Solution . Learned Angular JS and implemented widget functionality which was needed for integrating Outbound Widgets in Avaya Workspaces. Inplemented and migrated Realtime reporting monitor / dashboard using JavaSpring boot and using Kafka Show less .As a Technical Lead (with a team size of 10) of the application development and maintenance Group for the project and was responsible for the follows:Responsible for all architectural considerations and technical decisions regarding applications developmentMentoring and motivating the team on technical matters including efficient developer tools and best practices• Involved in the implementation of the keyword based routing module for the email channel and chat transfer for Web Chat channel.• Involved in the implementation of Email and Chat history search functionality.• Involved in creating a load testing tool used to monitor the performance of the servers developed in WPF.• Apart from coding, focusing on various client engagements, work allocation to a team members, work monitoring and solving their technical/functional queries, project planning.• Resolved and found root cause for 3 critical escalations which were only happening at customer site. Show less

  • Software Senior Engineer

    Jul 2019 - now

  • Software Engineer IV

    Jun 2015 - Jun 2019

  • Senior Software Engineer Team Lead

    Jan 2012 - May 2015

  • Technical Lead

    Oct 2009 - Dec 2011

  • Software Develop Engineer

    Jul 2007 - Sept 2009