VIKNESH P.U

Experience

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  Mova Pharmaceuticals

  Jan 2014 - Oct 2014

  Business Development Manger
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  HP

  Jan 2015 - Dec 2017

  Senior Process Associate

  Manual Order booking in SAP tool as per partner request. Order validation consists of checking the product, quantity, price, ship to address, configuration of the product etc. in the SAP tool and OMINI (Robotics). Performing Changes and Cancellation: Any changes or cancellation on the order will be taken into account as per partner request.  Processing Price Claims: When we have price drop between Partner Price and Invoice Price, we will analysis the difference and perform the credit and rebill with the proper reason code in SAP. Performing Stock Rebalancing / Stock Rotation: With the Request of the Front end team and the Supply planners we will perform the Stock Rebalancing or Stock Rotation between the Partners. Process Meetings with EMEA Supply chain Planners, Front End Team: Attending call weekly & monthly basis with the EMEA supply chain planner about the availability products, Specific about the new products etc. Creating Dashboards: Backlogs, SATAT ,SNB (Ship not build Show less

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  Oracle

  Jan 2018 - Dec 2020

  Senior Revenue Analyst

  ➢ Handling Start of the day report on daily basis and expertise in managing reconciliation of invoices which are generated from post booking the orders.➢ Order validation and booking, Performing changes & corrections on the post booked orders both c-sat and quality in Oracle R13 and Subscription plan management (SPM).Jan-2018 onwards➢ Responsible for analyzing the re-occurring system issue to fix by working with technical teams or providing work- around for a smooth workflow. Conducting monthly conference calls with stake holders.➢ Point of contact for different lines of businesses like Credit, Collections, AR, IB, OM, CMRB, Cash Applications teams to ensure smooth functioning of process.➢ Work Assignment to the team member, and conducting team huddles for process updates and discussions.➢ Responsible for analyzing, dashboards for TAT. Involved in Monthly Quality Checks. Handling and closing escalation independently on process related issue.➢ Providing training to the new Joiners. Process Management, testing and implementation, verifying records.➢ Resolving customer queries and clarifications.➢ Project successfully implemented a new workflow management through advanced cloud based application. Show less

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  Genpact

  Dec 2020 - now

  • Assistant Manager

    Dec 2020 - now

  • Business Analyst

    Dec 2020 - Jul 2023