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Sharan Koralli

Sharan Koralli

Technical Specialist

Followers of Sharan Koralli132 followers
location of Sharan KoralliMumbai, Maharashtra, India

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  • Timeline

  • About me

    Open to New Opportunities | Customer Service Specialist | B.Com Graduate

  • Education

    • J. A. Meghani Memorial English High School

      -
      Secondary School Certificate

    • University of Mumbai

      2017 - 2020
      Bachelor of Commerce

  • Experience

    • Microscan

      Nov 2021 - Nov 2022
      Technical Specialist

      As a Technical Specialist at Microscan, I was responsible for handling inbound calls from customers across India experiencing WiFi-related issues. My role involved resolving and addressing customer complaints promptly and effectively, ensuring high-quality service delivery.Key Highlights: - Successfully provided technical support and troubleshooting to improve customer satisfaction. - Demonstrated teamwork and efficiency in a fast-paced, service-oriented environment. - Recognized with an award for outstanding quality of service and performance. Show less

  • Licenses & Certifications