
Dean Maneveldt
Order Picker

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About me
The name's Dean... like James Dean
Education

NPower Canada
2018 - 2018CompTIA A+ Certification Information Technology14-week in-class training with hands-on experience including: <br>Assemble computer components based on customer requirements<br>Install, configure, and troubleshoot: hardware components<br>Install, configure, and troubleshoot: Windows, iOS, Android, and Linux operating systems<br>Networking basics: IPv6, network topologies, installing wireless and SOHO networks Security/forensics<br>Mobile device installation/configuration: Laptops, smartphones… Show more 14-week in-class training with hands-on experience including: <br>Assemble computer components based on customer requirements<br>Install, configure, and troubleshoot: hardware components<br>Install, configure, and troubleshoot: Windows, iOS, Android, and Linux operating systems<br>Networking basics: IPv6, network topologies, installing wireless and SOHO networks Security/forensics<br>Mobile device installation/configuration: Laptops, smartphones, tablets<br>Basics of virtualization, desktop imaging and deployment<br>Network services and Cloud Computing<br>Customer support<br>ServiceNow Foundations Training Show less

Monsignor Fraser College
2013 - 2013OSSD 1280% average

George Brown College
2014 - 2014Diploma General Arts and SciencesPartial Completion
Experience

Freedom Staffing Group
Jan 2013 - Sept 2017Order PickerOrder-picked and packed productsPackaged metal, food and paper products at distribution centersBoxed, strapped and wrapped products and loaded onto skids for shipment with pallet stackerPerformed inventory control checks using RF scanner

Gatestone & Co.
Aug 2018 - Mar 2019Technical Support RepresentativeAccountable for the diagnosis and repair of equipment hardware and software issues over the phone Executed key troubleshooting steps for consumer modems and routersImplemented basic and advanced cable-base commands for set-top boxes and PVR’sCreated work orders and service calls; input information into database for dispatch technicianDisplayed attentive listening to customer needs and established tailored solutionsDocumented individual cases by creating and utilizing case management notesDemonstrated courteous and professional etiquette during customer interactionCombined technical and soft skills to epitomize Best Value Best ExperienceDriven to meet and exceed job-related Key Performance IndicatorsStrives to discover new internal and external resources to contribute to greater industry knowledge Show less

Nordia Inc.
May 2019 - Aug 2020Inbound Sales RepresentativeDeveloped customized sales techniques to successfully sell and upsell Bell Residential Services to new and existing customersUtilized multiple databases to access and create customer account informationAccountable for the management of customer needs and proposing the best solution with a high degree of professionalism Selected and created generic and customized product bundles and packages to satisfy the needs of clientsResponded to customer requests related to television, Internet and telephone productsTransferred client to most appropriate group able to fulfill customer’s request when required Show less

Grimco, Inc.
Jun 2021 - Aug 2021Order PickerOrder-picked and packed products according to customers’ corresponding ordersPrepared signature products for shipping by sorting and labelling them according to dispatch instructionsBoxed, strapped and wrapped products and loaded them onto carts and skids for shipmentPerformed sanitation duties as needed

Greenly Solutions
Sept 2022 - nowLandscape Design SpecialistLead landscaping projects with meticulous attention to detail in lawn care and garden design.Manage client communications, delivering personalized service to enhance outdoor spaces.Implement sustainable practices to improve client satisfaction and contribute to company growth.
Licenses & Certifications

Certificate of Achievement: Shaw Communications TSR Training
Gatestone & Co.Sept 2018
Certificate of Acknowledgment: Bell BRS Sales Inbound Initial Training
Nordia Inc.Jun 2019
Volunteer Experience
Team Coordinator
Issued by Nelson Mandela Children's Fund on Jun 2011
Associated with Dean Maneveldt
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