Suman Sarkar

Experience

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  Sumona Medical Assistant Training

  Aug 2007 - Jan 2010

  System Administrator

  computer networking (CCNA Certified), define and manage project, VMware experience with windows server 2012, maintaining accessories and database, Monthly Report writing, analyze and define cost, maintain and track incidents and solve the incidents, Monitoring and evaluation, strong communication with the program like IIS, Active directory, SCCM,JRE, SQL, SharePpoint, MS exchange server and Travel, Training and general office administration. I have sound knowledge about IT and network protocols routers and switching with configurations. Weniger anzeigen

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  Canadian Museum for Human Rights

  Jan 2016 - Apr 2016

  IT Support Analyst

   Provide first level contact and solve troubleshoot issues Monitor and respond quickly and effectively to requests received through the IT helpdesk Track, route and redirect problems to appropriate resources Assist all end users to perform troubleshoot on all procedures and provide updates on trouble tickers to resolve all issues effectively and prepare all documents for policy manuals and provide IT support for organization. Modify configurations, utilities, software default settings, etc. for the local workstation  Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment  Install, test and configure new workstations, peripheral equipment and software Manage PC setup and deployment for new employees using standard hardware, images and software  Give first level support for all corporate and store infrastructure software and hardware Weniger anzeigen

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  Canadian Tire Corporation

  Jun 2017 - Jul 2017

  Cyber Security Analyst

  Protected websites and networks from cyber threats such as malware, denial-of-service attacks, hacks and viruses. Analyze email files

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  Tata Consultancy Services

  Jul 2017 - Jan 2019

  Network Administrator
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  Awasis Agency of Northern Manitoba

  Aug 2019 - now

  IT Support Specialist

  Performed cross platform audits of Active Directory (AD) objects and user permissions.Managed User Accounts on WindowsNT and UNIX Platform (Creation, Deletion, Permissions, and VPN Access).Developed organizational units in Active Directory (AD) and managed user security with group policies.Created and maintained email addresses and distribution lists in MS Exchange.

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  City of Winnipeg

  Jun 2023 - now

  Info System Analyst