Malcolm Leitch MCIPD, PgDip

Malcolm Leitch MCIPD, PgDip

Followers of Malcolm Leitch MCIPD, PgDip220 followers
location of Malcolm Leitch MCIPD, PgDipCraigavon, Northern Ireland, United Kingdom

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  • Timeline

  • About me

    Regional HR Services Manager at Citation Ltd

  • Education

    • Edinburgh Napier University

      2003 - 2005
      PGDip Human Resource Management
    • University of Glasgow

      1997 - 2000
      MA Hons Management, Geography Upper second class honours degree
  • Experience

    • Sky

      May 2004 - Oct 2013

      -Managing and prioritising complex individual casework (150+ cases per annum). Applying knowledge and experience to coach managers with an approach that manages risk and considers business strategy.-Attendance at Employment Tribunals to support HR policy, where we have not lost a Tribunal claim, and reduced business Tribunal claims by 50% in 12 months.-Creating and delivering workshops to coach a field based management population in the UK, on people management processes, policy, and initiatives, using presentations and modern e-initiatives.-Building long term relationships with managers and business stakeholders at all levels in order to gain sport and influence on HR process and strategy at Regional, Head of Department and Director level.-Proposing and making amendments of HR policy & business process to drive business performance.-Creating consistent and clear HR monthly metric report for Heads of Department and Directors in HR and the business that get HR on the business agenda and drive business initiatives.-Leading a 6 month project in a Contact Centre reducing absence by 8% and attrition rates by 15% by improving the leavers process, training managers on managing LTS, and contact centre environment to encourage attendance at work. -Training HR colleagues on the use of metric reports and ER topics.-Leading the induction of new HR team members and acting as a mentor for them and others looking to develop their HR career.-Work in partnership with business & HR stakeholders, Legal, Training, Occupational Health to help develop policy, manage business risk, maintain consistency and build collaboration. Show less - Reporting to the Head of HR Delivery, I was responsible for driving and implementing improvements to HR processes across the BSkyB group to strict timescales. - The key project was the implementation of the People Portal for which we won a Personnel Today HR Award for Excellence in HR through Technology. - I managed a project plan and drove the project to completion, leading focus groups and workshops, and involving stakeholders from across the business, including HR and Finance directors.- I lead the project and delivered to strict timescales and expectations. - I built relationships with stakeholders to gain commitment to change (Finance, IT, Business Leaders). - I developed initiatives to embed and support change such as e-learning material, “how do I’s?” & drop in sessions for employees and managers. Show less - HR administrative task across the business, including ensuring completion of Right to Work checks.- Involvement in monthly bonus payment payroll to ensure 1000+ Engineers were paid accurately and informed of their payment amount each calendar month and quarterly bonus period.- involvement in administering the annual pay review process for the entire BSkyB Engineer and Contact Centre populations- Driving improvements on HR administrative processes to reduce time and improve quality of service. Show less

      • Generalist & Business HR Consultant positions

        Jan 2007 - Oct 2013
      • Process Improvement Consultant

        Jul 2005 - Jan 2007
      • HR Co-Ordinator

        May 2004 - Jul 2005
    • Menzies Distribution

      Jan 2014 - Jun 2014
      HR Consultant (Maternity Cover)

      -Reporting to the HR Director-Managing redundancy and consultation change programmes as a result of business re-organisation.-Managing and leading the introduction of a Management Trainee programme across the business-Provide generalist HR advice and proactive support to all levels of employees in the Menzies portfolio on all aspects of HR including employee relations, discipline and grievance, recruitment, management of absence; staff performance and capability issues; terms and conditions and contracts of employment; organisational development; change management; retention; redeployment and redundancy; job evaluation and re-grading.-Coaching managers to ensure consistent application & effectiveness of the Performance Management policy and procedures.-Working with Senior Managers to implement management competencies and to build development plans for their teams.-Reviewing, updating and communicating HR policies and procedures in line with best practice and current legislation and identify process improvements.-Providing guidance and support to Directors/Managers with team and individual training requirements.-Develop and work with the project team to develop a Interactive Induction Website to the business.-Managing the recruitment, induction and training plan for the graduate scheme.-Assist the HR Director with various HR and business wide projects. Show less

    • Forestry Commission

      Jun 2014 - Jul 2015
      HR Case Manager

      - Supporting core activities within the HR Services team and the business by facilitating and supporting key HR projects.-Managing and prioritising complex casework in a timely and professional manner, and providing consistent risk assessed employment law advice. -Applying knowledge and experience to coach managers with an approach that manages risk and considers business strategy.-Working closely with the HR Operation Managers to support and resolve people issues informally. -Preparing monthly metrics reports for the HR Business Partners, and adhoc reports for Senior HR stakeholders, including resourcing time and cost to hire figures, ER case volumes and trends.-Working to improve policy and internal processes in conjunction with other government bodies.-Acting as Project Manager for the introduction of a new eRecruitment system and a workflow approval tool for HR colleagues.-Line management of two HR Advisors. Show less

    • Prestige Business Solutions

      Sept 2015 - Feb 2016
      HR Advisor

      Supporting small and medium sized businesses with all their HR solutions - onsite and remotely.

    • Citation Professional Solutions

      Feb 2016 - now

      Providing a bespoke and legally compliant HR/employment law administration system (contracts, handbooks, online people management tool) to the Northern Ireland client base, which operate in a wide variety of industries. In addition, providing employment law advice and guidance for clients.

      • Regional HR Services Manager

        Mar 2022 - now
      • Regional HR & Employment Law Consultant

        Feb 2016 - Mar 2022
  • Licenses & Certifications

    • MCIPD

      CIPD