Robin Howell

Experience

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  CPN-Network, LLC

  Apr 2002 - Oct 2003

  Operations Program Manager

  In this role, I oversaw all daily operations of project contractors and consultants with focus on optimizing operational efficiency, resource utilization, and strategic position. Provided strategic plans, grant proposals, and contract negotiations in government, private, and non-profit sectors. Forged and managed relationships with government contract organizations. Researched and identified performance improvement opportunities. Designed and enforced standard processes and procedures.

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  Sprint Nextel

  Oct 2003 - Jul 2006

  Senior Project Manager/Lead

  In this role, I coordinated and led BOOST Mobile project team including defining tasks, schedules, assumptions, deliverables, risks, gaps, dependencies, and metrics. Administered all documentation, requirements, scope, business decisions, and cross-functional collaboration with IT, Marketing, Product Development, Direct Sales, Engineering, Customer Care, and Finance. Managed all communications to project team and stakeholders. Liaised between business and IT. Provided senior management, stakeholders, and executive leadership with reports and status. Managed relationship with pre-paid phone vendor, Boston Communications Group (BCG). Served as key member of Change Review Board, and team performing Statement of Work (SOW) reviews with vendor. Chaired weekly status meetings with BOOST Mobile product managers. Conducted impact assessments on new initiatives, products, and services. Show less

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  Time Warner Cable

  Jul 2006 - Sept 2012

  In this role, I serve as subject matter expert and collaborator with enterprise-wide areas regarding standardization and simplification of project management processes, improvement of project management best practices, project professionalism, and compliance. Direct all aspects of complex projects and programs for Network and Systems Engineering organizations; currently manage 8 project managers, 3 project consultants, and 35 concurrent individual projects. Administer budgets and resources. Develop and lead execution of strategic and technical plans, roadmaps, and governance processes and procedures. Negotiate contracts. Manage all aspects of relationship with Sandvine vendor including budget, service contract negotiations, and project oversight. Coordinate with senior executives and leadership from all regions on Community of ONE initiative. Lead enterprise-wide preventative maintenance programs. Chair JAD sessions across divisions and functions regarding QA test plans, test results, and deployment issues. Prepare status reports and dashboards. Deliver executive level PowerPoint presentations. Drive Weekly Program Status communications. Design and conduct analysis of integrated program master schedule and resource plans. Show less In this role, I led and guided all aspects of projects across multiple business units such as Field Services, IT, Marketing, Product Development, Programming, Direct Sales, Supply Chain Management, Engineering, Customer Care, and Finance: included all documentation, requirements, and critical business decisions. Advised teams on defining tasks, schedules, assumptions, deliverables, risks, gaps, dependencies, and metrics. Managed relationships with project teams and stakeholders. Served as key liaison between business and IT. Reported on projects and status to senior management, stakeholders, and executive leadership. Show less

  • Program Manager

    Aug 2007 - Sept 2012

  • Senior Project Manager/Lead

    Jul 2006 - Aug 2007
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  NAMIC

  Jan 2010 - Jan 2013

  Board of Directors - Mid Atlantic Chapter
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  Dell Services

  Feb 2014 - Mar 2016

  Program/Project Management

  In this role, I am responsible for developing, maintaining and delivering weekly project schedules in MS Project; Creating, updating and supporting Project Artifacts as defined in the PM3 methodology including: Project Charter, Project Planning Documents, MS Project Schedule, and Project Requirements Documents; Coordinating, facilitating and attending meetings with Department Project Teams for project deliverables; Assisting project team and Department project teams in defining appropriate technical solutions; Supporting other program Portfolio and Project Managers with project support; Creating change requests when needed to ensure project scope is effectively managed; Uploading project artifacts to SharePoint on a weekly basis; Managing team to ensure on-time delivery of projects; Performing project management according to the company policies and procedures as defined and documented for this program. Show less

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  Charter Communications

  Mar 2016 - Oct 2017

  Manager, Product Test & Integration

  Responsible for the design, creation, and execution of Time Warner Cable test strategy, plans, and results. Additionally, this Manager supports the successful development and deployment of Business Services products. This includes inputs to development planning, execution of test preparation activities, operational documentation validation, test reporting, deployment planning, and post-launch support. Essential functions include: Comprehend the end-to-end functions and operations of complex voice, data, or video products; Develop a comprehensive test strategy as well as detailed test scenarios and test plans; Execute or manage the execution of test strategy; Clearly describe, document, and report on test plans, execution, and troubles found in the testing cycle; Work with management and team members to develop and execute to detailed test schedules; Assess system impacts and priority of problems encountered; Suggest ways to mitigate risks when issues are encountered; Assist markets and operational SME in post-launch service delivery and issue resolution; Exhibit creativity, curiosity, and confidence and the ability to work well in teams and independently. Show less

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  Ellucian

  Feb 2018 - now

  Senior Project Manager

  In this role, I am responsible for: Driving project definition and iterate until projects are defined to support the business case and desired business value. Managing all aspects of multiple complex, cross-functional projects from concept (business case) through delivery. Leading projects in a transparent and productive way, applying standard project management practices. Developing the project's key objectives and scope, and communicating them effectively across the project team. Planning, scheduling, and tracking project deliverables and milestones using Smartsheet or Jira. Assisting with developing and managing the business line's project portfolio and assisting with prioritization. Driving and leading user acceptance testing. Effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Managing project resources from other groups, in a matrixed environment, who are fulfilling roles in your projects. Effectively collaborating with and managing 3rd party vendor resources. Actively tracking project budget and schedule working with vendor project managers. Proactively managing project issues and risks. Show less