Jonathan Alger

Jonathan Alger

Sales Associate

Followers of Jonathan Alger127 followers
location of Jonathan AlgerSalt Lake City, Utah, United States

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  • Timeline

  • About me

    Manager, Technical Delivery at DevonWay

  • Education

    • Quabbin Regional High School

      2010 - 2014
      High School Degree
    • University of Utah

      2014 - 2018
      Bachelor’s Degree Entertainment Arts and Engineering

      During my academic career at the University of Utah, I have developed my software development skills as well as improve upon my organization and collaboration skills through various academic projects.

  • Experience

    • Nordstrom Rack

      May 2015 - Sept 2015
      Sales Associate

      Assisting customers with their complaints, concerns and everyday shopping needs.

    • Nordstrom Rack

      Apr 2016 - Aug 2016
      Sales Associate

      Assisting customers with their complaints, concerns and everyday shopping needs.Enhanced organization and management skills.

    • PigeonCube Studios LLC

      Oct 2017 - May 2018
      Game Engineer

      Agile-Scrum DevelopmentProject – Lost Borderline- Game Engineer (C#) – team of 17 people- Met with team members on weekly to report progress on our tasks and resolve any outstanding issues.- Performed code reviews with other Game Engineers to ensure code was efficient and well documented.- Created an Enemy Type that utilizes Path Finding for the AI Behavior to track the player once that came within a certain proximity.

    • DevonWay

      May 2018 - now

      - Documented project requirements and worked with customer SMEs to develop Visio process flow diagrams.- Developed training materials and conducted training sessions for customer administrators.- Managed multiple projects from Requirements Gathering to Go-Live using PMI best practices to monitor budget and timeline while mitigating risk and upholding quality.Projects (Business Analyst role):CAPA, Audit/Assessments, Lessons Learned and Risk Management - General Atomics (2021)EH&S Suite - NiSource (2021)Safety Management System - National Fuel Gas (2021-2022)Regulatory Commitment Tracking - Nawah Energy (2021-2022)Outage Scope Changes - Nawah Energy (2021-2022)Projects (Project Manager role):Document Change Requests - Takeda (2021)Employee Onboarding - Triad LANL (2021-2022)CAP - 3 Yankees (2022)CAPA, Document Management, Equipment Management, Inventory Management, Change Control and Manufacturing Management - City of Hope (2022) Show less - Used DevonWay’s no-code platform and followed the agile methodology to design and develop applications to meet project requirements.- Maintain applications by troubleshooting and resolving issues before notifying the customer for acceptance.- Led weekly meetings with customers to translate their needs and requests into prioritized detailed requirements based on company best practices. - Coordinated with customer SMEs to convert and migrate data from their prior SaaS system into their new DevonWay system using SQL scripts.- Managed an overseas customer account remotely by meeting on a weekly basis to schedule and deliver releases for their applications to their on-prem environment.Projects:CAPA management and Lessons Learned application - Kiewit Corporation (2018)SMS application - NiSource Inc. (2018)Configuration Lead Projects:CAP application - Orano (2019)Phase II implementation for the DevonWay iCAP solution - Framatome (2019)Equipment Tracking & Calibration application - Duke Energy (2019)Conversion Cost Productivity application - GE Healthcare (2019)Training Job Task Analysis application - Xcel Energy (2020)Diamond Support Representative - Nawah Energy (2020-2021)HU Departmental Learning Clock application - Nawah Energy (2021) Show less

      • Manager, Technical Delivery

        Aug 2023 - now
      • Implementation Delivery Lead

        Sept 2022 - Jul 2023
      • Implementation Services Team Lead

        Jan 2022 - Sept 2022
      • Business Analyst

        Feb 2021 - Sept 2022
      • Application Engineer

        Jul 2018 - Feb 2021
      • Application Engineer Intern

        May 2018 - Jun 2018
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by Heywood Hospital Gardner Ma on Jan 2012
      Heywood Hospital Gardner MaAssociated with Jonathan Alger
    • Volunteer Assistant Coach

      Issued by Hubbardston Youth Soccer on Sept 2013
      Hubbardston Youth SoccerAssociated with Jonathan Alger