Afrad Mahamed

Afrad Mahamed

Assistant Manager

Followers of Afrad Mahamed675 followers
location of Afrad MahamedLake Mary, Florida, United States

Connect with Afrad Mahamed to Send Message

Connect

Connect with Afrad Mahamed to Send Message

Connect
  • Timeline

  • About me

    Manager - Project Management, Finance Operations at Verizon | Lean Six Sigma Green Belt | CPBPM

  • Education

    • Usurbilgo Lanbide Eskola - Basque Country, Spain

      2012 - 2012
      Certificate Renewable Energies

      Activities and Societies: Featured in Spanish Newspaper Lasarte-Oria (diariovasco.com) on 5/20/12. Article: "Alumnos de Florida participan en un programa de Energias renovables" Translation: "Florida students participate in a program of Renewable Energies" Studied Renewable Energies: Solar Thermal Energy, Photovoltaic Energy, Biomass, Hydraulic-Energy and Process Control Systems (Automated Systems). Study included theory and visits of sites related to each type of energy generation and practical applications within San Sebastian and Basque Country in Spain.

    • University of Guyana

      1999 - 2002
      Associate of Science (A.S.) Electrical Engineering
    • Villanova University

      2015 - 2015
      Master Certification Business Process Management

      Acquired Master Certificate in Business Intelligence and is now a certified Professional in Business Process Management (CPBPM)

    • University of Phoenix

      2018 - 2020
      Bachelor of Science - BS Business, with Operations Management Certificate

      Activities and Societies: Delta Mu Delta, Golden Key, National Society of Leadership and Success

    • Polk State College

      2010 - 2012
      Associate of Science (AS) Engineering Technology

      Activities and Societies: Phi Theta Kappa

  • Experience

    • GC Services

      Oct 2005 - Sept 2014
      Assistant Manager

      Manage Team Leads and Force Team with day-to-day operations. Create work strategies and developmental plans that support employee improvement towards achieving clients goals. Ensure supervisors and employees compliance to standards. Promote continuous improvement in processes and techniques to maintain high efficiency in operations. Complete administrative duties, analysis of data, root cause analysis and smart experiments.

    • Polk State College

      Aug 2013 - May 2014
      Curriculum Development Consultant

      Conduct Research and develop feasible programs/courses for the Design/Construction and Sustainability Institute of the PSC Corporate Division. Assist with setting up resources and equipment at the New Advanced Technology Center to support a high level of practical involvement for students in these programs. Assist with locating, interviewing and acquiring instructors and set up curriculum based on research findings.

    • Verizon

      Sept 2014 - now

      Support Verizon's direct managed outsource model by ensuring the vendor is delivering high quality performance in all areas. Responsible for ensuring that the vendor is meeting or exceeding KPIs and auditing all aspects of vendor work, including compliance to internal policies and processes, controls, and external regulations. Ensure that vendor team is fully trained, support the vendor in resolving all complex issues and identify improvement opportunities. Drive vendor to improve performance and drive profitability and productivity improvements. Overall, to serve as an onsite supporter to the vendor in all aspects and be a part of a motivational team that drives results through innovative changes. Show less

      • Manager

        Dec 2022 - now
      • Vendor Operations Management - Financial Operations

        Sept 2014 - Dec 2022
  • Licenses & Certifications

    • Level 1 New Hire Trainer for VzW Customer Financial Services

      Verizon Wireless
      Mar 2008
    • Creating Your Personal Brand

      LinkedIn
      May 2021
      View certificate certificate
    • CQIA

      American Society for Quality (ASQ) - MENA
      Dec 2012
    • Finance Foundations

      LinkedIn
      Oct 2021
      View certificate certificate
    • Building Trust

      LinkedIn
      Aug 2021
      View certificate certificate
    • Building Your Team

      LinkedIn
      Sept 2021
      View certificate certificate
    • Lean Six Sigma Green Belt Certification

      Verizon
      Mar 2019
    • New Manager Foundations

      LinkedIn
      Aug 2021
      View certificate certificate
    • Finance Strategies for Business Leaders

      LinkedIn
      Oct 2021
      View certificate certificate
    • Certified Production Technician

      ANSI - American National Standards Institute
      Jun 2013
    • Measure What Matters (Blinkist Summary)

      LinkedIn
      Dec 2020
      View certificate certificate
    • Phi Theta Kappa

      Phi Theta Kappa Honor Society International
      Feb 2012
    • Essentials of Business Process Management

      Villanova University Online Business Programs
      Apr 2015
  • Honors & Awards

    • Awarded to Afrad Mahamed
      Advanced Technological Education Student Award for Excellence National Science Foundation Oct 2013