Emma Colina

Experience

• 

  Investigación y Desarrollo, C.A. (Indesca)

  May 2013 - Jul 2013

  Administrative Assistant - Internship

  -Travel logistics in accordance with service requests (flights, taxis, hotels, etc.).-Office correspondence and package reception, distribution, shipping, processing, and filing. -Customer service and telephone exchange. -Petty cash management. -Employee service requests.-Training logistics with ISO9000-2008 standards.

• 

  Upwork

  Dec 2013 - now

  Freelance Translator

  -Translation of diverse content from English to Spanish and vice versa. Examples: letters, manuals, biblical content, devotionals, websites, books, thesis, among others. -Traducción de contenidos diversos de Inglés a español y viceversa. Ejemplos: cartas, manuales, contenido bíblico, devocionales, sitios web, libros, tesis, entre otros.

• 

  Grupo MContigo

  Mar 2018 - Oct 2021

  Project Manager/Editor-Translator

  -Project management, supervision, and oversight of the work of 20 translators. -Edition of previously translated psychology blogs in WordPress, including SEO and Yoast.Translation of health, maternity, decoration, and animal blogs.-Traducción de blogs de salud, maternidad, decoración y animales y edición de artículos de psicología ya traducidos.

• 

  Mamiko Ito Consulting

  Mar 2021 - Feb 2022

  Part-time Translator - Virtual Assistant

  -CRM client management.-Client and vendor communication.-Translation of emails, social media posts, landing pages, workshop booklets, etc.-Writing and editing copy and content for marketing emails, web pages, promotions, and social media posts.-Maintenance of business calendar and booking client calls, meetings, media interviews, and speaking engagements.-Online research.-Booking spaces for client conferences and group meetings, locally and worldwide.-Coordination of personal appointments and trips. Show less

• 

  RefinePro

  May 2021 - Jun 2023

  Part-time Virtual Assistant/Administrative Support

  -Social media monitoring and publishing of relevant content.-Drafting of monthly blog post and newsletter.-Consolidation of employee timecards.-Preparation of month-end budget.-Invoice drafting in QuickBooks.-Email and phone follow-up with clients and partners.-Inbound sales review requests and follow-up.-CRM client management.-Copy editing for sales proposals.-Organization of files, processes, software, and projects.-CV screening for different positions.

• 

  Spyre Group - Innovation Eco System Design

  Jun 2021 - Oct 2021

  Part-time Virtual Assistant

  -Meeting scheduling and calendar management.-Lead management and outreach via LinkedIn (with LinkedIn Sales Navigator).-CRM client management and updates.-Document and presentation preparation and translation.

• 

  Traverse Science

  Dec 2021 - Apr 2022

  Virtual Assistant

  : -Bookkeeping and invoicing in QuickBooks and Tungsten.-Files, processes, software, and project organization.-CRM client, lead, and project management.-Sales KPIs and reports analyses.-HR-related tasks, including onboarding, timesheet consolidation, and contractor payments.-Data entry.-SOP drafting.

• 

  Eton Venture Services

  Mar 2022 - now

  Project Manager

  -Lead 80+ concurrent valuation and compliance projects monthly, overseeing full lifecycle: scoping, planning, execution, delivery, and client communication.-Coordinate multi-disciplinary teams (analysts, legal, client success) to ensure all deliverables meet time, quality, and compliance standards.-Develop and maintain detailed project roadmaps using Basecamp and internal tools, improving on-time delivery rate by 20%.-Serve as primary client liaison for onboarding, negotiation, and milestone tracking, consistently achieving 95%+ satisfaction rates.-Manage invoicing, quality assurance, and reporting across global client accounts.-Spearheaded internal process optimizations that reduced administrative time by 15% and improved cross-team visibility. Show less

• 

  MAPA Translations, Inc.

  Dec 2022 - Apr 2023

  Project Management Coordinator

  -Clarifying project parameters, deadlines, and rates with partners/clients.-Organizing and leading project team.-Establishing and maintaining excellent relationships with virtual translators and interpreters.-Planning and coordinating resources; calculating resource requirements taking intoaccount the schedule and size of the project; reacting to modifications to the schedule or size of the project, including recruitment of translator/interpreter teams and/or logging new jobs and preparing work orders in the project management platform.-Assuring consistent and timely collaboration and communication among thedifferent teams.-Managing the flow of information between all members of the projects, including clients.-Analyzing, organizing, troubleshooting, and solving problems with available resources andin coordination with the entire team.-Project tasks, such as archiving, organizing, and updates. Show less