Suman Krishna Das

Experience

• 

  Meesho Logistics

  Jul 2019 - Nov 2021

  Branch incharge (franchise)

  - Supervising the Field Executive and guaranteeing daily TATs- Handled bulk volumetric shipments- Making sure that the shipments are accurate and in good condition, assigning the appropriate field executives, and monitoring real-time status updates from the field- Handling cash, RTOs, and shipping reconciliation- Increased the percentile from an earlier average delivery rate of 60 to 80- Handle reversal pickups and forward deliveries- Provided 100% accuracy and propelled the hub into Assam's top five performing hubs Show less

• 

  DESKHUB

  Dec 2021 - now

  - Dealing with clients and meeting their demands in accordance with their specifications- Supervising the team and making sure each member of the team adheres to their individual TATs- Zero tolerance in operations is ensured by adequate team training and projects are overseen to ensure proper delivery.- Conduct market research to find the finest vendor with the best rates possible- Managing vendors and facilitating their efficient operation - Concentrating on client and vendor retention- Managing and directing the marketing staff to attract the right clients and make sales- Improved the order completion time by 50% with timely response ensuring a positive correlation Show less

  • Admin Lead

    Nov 2023 - now

  • Branch Operations Manager

    Dec 2021 - Nov 2023