Nadiya Bouras

Experience

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  Inmara Holding Inc.

  May 2010 - Mar 2011

  Assistant to the Director

  In my role as Director's Assistant at Inmara Holding Inc., I significantly enhanced business efficiency within our import/export operations.Key contributions:• Bridged communication between the executive team and international clients, promoting clarity and understanding.• Played a central role in import/export operations, ensuring smooth business operations.• Managed client relationships and addressed their needs effectively.• Assisted the director with administrative tasks, improving overall productivity.Through these roles, I facilitated effective communication and streamlined processes, making a substantial contribution to the company's operations. Show less

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  Qatar Airways

  Jun 2011 - Jun 2018

  International Flight Attendant

  As a dedicated Flight Attendant at Qatar Airways, I rapidly progressed to serve in the First/Business Class, reflecting my commitment to superior service and ability to perform under pressure.Key achievements and responsibilities:• Delivered tailored, high-quality service to First/Business Class passengers.• Mastered emergency procedures and first aid through rigorous training.• Demonstrated accuracy and attention to detail.• Streamlined boarding and disembarking processes, adeptly addressing special requests.• Regularly conducted cabin checks to ensure passenger comfort and safety.• Received positive feedback for exceptional customer service skills.• Participated actively in pre-flight briefings and collaborated effectively with a diverse crew.• Adapted swiftly to changing situations, demonstrating resilience and flexibility.• Proficiently communicated with passengers of diverse nationalities.Throughout my tenure, I embodied the brand ethos of Qatar Airways, consistently promoting its reputation for superior in-flight service. This role facilitated significant professional growth, equipping me with valuable skills and experiences for my career progression. Show less

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  DataArt

  May 2021 - now

  Business Analyst

  • 2+ years of professional experience in the Information Technology industry, specializing in Business Analysis and UI/UX Design;• Successful completion of multiple projects, showcasing capability in ongoing software projects and driving solutions from concept to production;• Areas of expertise include: ✓ Managing all stages of the software development lifecycle ✓ Proficiency in requirements elicitation, analysis, and management ✓ Accomplished technical writer ✓ Expert in creating and maintaining comprehensive project documentation ✓ Skillful in business process modeling ✓ Experienced in creating wireframes and clickable prototypes ✓ Effective communication and coordination with clients ✓ Proficient in project management and coordination ✓ Able to analyze vast amounts of information effectively• Deep understanding of development methodologies including Waterfall, Agile, Scrum, etc., supported by a Professional Scrum Product Owner certification• Skilled in using tools such as Jira, Confluence, Azure DevOps, Lucidchart, Draw.io, Balsamiq, Miro, Figma, Photoshop, Google Spreadsheets, and Postman Show less