Matija Ursic

Experience

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  Lomas d.o.o.

  May 2007 - Jul 2011

  Sales representative

  - Order new products, - Promote new products and any special deals- Record orders and sending details to the sales office- Market share analysis and price reports- Inform clients on new products, marketing, pricing etc.

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  Ministry of Higher Education, Science and Technology

  Mar 2009 - May 2009

  Administrative assistant

  Administrative assistant at the International Relations and European Affairs Office

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  NTNU, Norway

  Oct 2009 - Feb 2010

  Research Assistant

  - Conduct a research for an American professor dr. Sabrina Ramet about political influences on media in Slovenia- Translate relevant materials- Participate at discussions between Phd. candidates at NTNU University

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  Prodis d.o.o.

  Jul 2010 - Oct 2011

  Sales representative

  - Visit stores, business partners - Order new products - Promote new products and any special deals- Record orders and sending details to the sales office- Market share analysis and price reports- Develop and maintain long term relationships with clients

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  Emirates

  Dec 2011 - Nov 2020

  - Fully responsible for owning the cabin by managing resources (time, product and people) andmaintaining standards (safety, security and service) to ensure customer needs are met- Ensure the highest standards of safety and security are met, in line with corporate requirements, local civil aviation, government legislation and international standards- Ensure that customers are consistently provided with the highest quality of customer servicethrough effective supervision of crew members- Ensure customer complaints in the respective cabins are fully investigated, managed effectively, documented and appropriate service recovery is applied where applicable- Be a role model to Cabin Crew and provide clear direction to ensure standards are consistently delivered- Provide guidance, direction and feedback to team members on their on-board performanceto ensure standards are consistently met (customer, safety, security, team)- Complete timely, factual and accurate reports and provide relevant feedback to other relevant departments to assist with continuous improvement- Demonstrate business awareness which contributes positively to business results- Guide Cabin Crew on appropriate conduct throughout the entire duty to promote the professional image of the company Show less

  • Cabin Supervisor

    Mar 2016 - Nov 2020

  • International Flight Attendant

    Dec 2011 - Mar 2016
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  Johnson & Johnson MedTech

  Dec 2020 - Jun 2023

  Endo-Surgery Sales Representative

  - Achieve and maintain sales in Slovenia for One Ethicon product portfolio according to sales plan- Provide technical support during surgeries- Establish, develop and maintain relationships with customers- Provide advice and counseling to customers- Keep records and reports to manager on all activities and results- Drive company´s sales / market share- Perform in compliance with country and company regulations, policies, procedures and standards

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  Johnson & Johnson MedTech | Surgery

  Jun 2023 - now

  Product Specialist

  - Regular education of customers in the product division of Medical Devices (MD)- Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD division and their product portfolio- Keep customers informed on new products, services, pricing, changes, etc.