Nadine Harris

Experience

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  Purple Butterfly ltd

  Jan 2011 - Jan 2014

  Sales Assistant

  Held the position as Sales Assistant (p/t)Learnt to deliver exceptional Customer Service to potential clients, and increased the sales revenue by encouraging clients to purchase additional accessories to supplement their original purchase. Improved efficiency of the shops stock control process by the introduction of a spreadsheet, and was trusted to take full management control of the shop and other staff during their absence. Liaising with owner to follow up any customer queries and complaints, so I could deal with them accordingly. Show less

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  Aerotron Limited

  Jul 2011 - Aug 2011

  Summer Work Experience

  Gathering insight into the operations behind being successful in this niche market. Effectively networked internationally to sell aeroplane parts for Aerotron. Sold parts through telesales and using email to secure international orders. This involved me giving clear pricing, accurate time scales, answering client queries efficiently and always in a professional manor. Resulted in me contributing and often exceeded the exchange transactions target. • Quickly learnt to confidently use the program TAPS which controls all stock and commercial transactions• Developed negotiation and persuasive skills when ordering in parts• Importance of clear precise communication skills • Developed problem solving skills and learnt the value of teamwork skills when dealing with mechanical engineers to meet order deadlines• Observation learning in new departments such as Repairs • Learnt the importance of a functioning operations line control when dealing with AOG Show less

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  University of the West of England

  Oct 2014 - Jun 2015

  Venue Assistant, Student Union

  My experience in retail and current bar work has enabled me to maximise my communication skills in delivering high quality customer service in assisting customers, dealing with complaints while maintaining a professional manner. Gained important experience in a very busy Customer Service industry learning the significance of work prioritisation whilst under extreme pressure. Handling Customers cash and ensuring the revenue received was reconciled with cash registers recorded takings at the end of shift. Show less

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  HP

  Jul 2015 - Aug 2016

  Sales and Strategy Commercial Business Analyst

  My role is to analyse the UK&I Print sales data, report and present the current position compared to the forecast to the sales managers and wider team. I present to senior management via conference calls and in person. I have learnt to be concise and produce a clear analysis using detail aids including graphs. I often present to the wider team providing the relevant insight into performance for operations, category, marketing and finance departments. I used Excel daily and have developed a strong aptitude for the software. I learnt to manipulate data using techniques including Power Pivots and Macros. Providing daily reports to management I have not only developed a professional standard but became more efficient and precise. Further to this, I have developed skills forecasting the Print performance for the quarter. I needed to understand the marketing, trends and possible external influencing factors. I liaised with the sales team for their insight into the pipeline and business progress necessary for accurate forecasting. My role requires analysis of a variety of data using different metrics and what this means to HP. Analytical and communication skills facilitated me in leading meetings, providing insight on segments performance, recognised trends and predicted future performance. I have learnt to understand complex data and being able to recognise patterns resulting in proving valued explanation and forecasting. I am involved in the decision-making process throughout the quarter. Decisions on whether or not to realign the forecast based on performance. Show less

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  Technogym

  Aug 2018 - Jun 2022

  December 2019 won the 'Special Recognition' Award

  • Marketing Manager

    Jan 2021 - Jun 2022

  • Trade Marketing Specialist

    Aug 2018 - Jan 2021
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  Clipper Round the World Yacht Race (Clipper Ventures plc)

  Jun 2022 - Sept 2024

  Partnerships and Events Account Manager

  It has been a unique experience, filled with international travel and collaboration with partners from remarkable destinations including Vietnam, China, South Africa, and the USA to name a few. During the latest edition of the race, we achieved exceptional success. From building dynamic partnerships and orchestrating unforgettable events to connecting with embassy-level officials and elevating the Clipper Race beyond a global yacht race to a prominent business platform, each stopover has offered its own unique learning experience. The accomplishments across five continents in the 11-month race circuit stand as a testament to the hard work, and resilience of our incredible Race Crew. I am immensely proud of what we have achieved together in the Clipper 2023-24 Race. Show less