Peter Slotík

Experience

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  Manpower

  May 2012 - Jan 2013

  Warranty Support Administrator and Service Readiness Specialist for Lenovo

  * Partial administration of Service Readiness department* Business correspondence* Order administration* SAP maintenance (customer profiles creation, POP processing etc.) Database creation and administration*Technical support issues solving *Reporting

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  Henkel

  Feb 2013 - Oct 2015

  Business Reporting Analyst

  * Updating, designing and maintaining of sales development, marketing and controlling related reports on a regular basis* Creating and transferring of the report queries among various tools* Communication with the end users in order to adapt the reports according to their specific requirements and needs* Controlling and financial data administration in SAP (customers penalties and deductions validation, daily/monthly turnover analysis etc.) and processes streamlining* Sales force portal administration Show less

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  AT&T

  Nov 2015 - Mar 2018

  * Responsible for service delivery / site level implementation management* Stands in the middle of customer, provisioning, engineering, project management, sales and order creation circle and oversees whole delivery process* Communication between all parties ensuring smooth and timely delivery of all service components (data and logical circuits, related HW delivery…), this includes milestone tracking, escalations, fast problem solving and expectations setting* Coordinates resources for service installation e.g. field techs and remote engineering* Prepares weekly status reports and attends (regular) calls if applicable for assigned customers Show less * Responsible for supporting the implementation of the AVPN Managed service.* GIOM order creation, Project Validation (including validation call with the customer), release of the service request, circuit order placement with the provisioning team/local providers and bill trigger activities.* Works very closely with the Order manager on the project initiation and is responsible for clean handover to Order manager and transport provisioning centers.* Responsible for the billing initiation after the project completes. Show less * Raising customer's orders* Works with the sales team and various other internal suppliers or vendors during the end-to-end process starting with RFP's through bid creation to post sales support in execution.* Verification of input data from Sales - service and technical specifications, pricing, contracts, approvals, validity etc.* Supports services AVPN_T, AVPN_M, ANIRA, GMIS. New orders of those services, but also LMACs and PMACs (logical and physical changes).* Responsibilities also include Order tracking in internal tool ROME - Intelligent Workflow Show less

  • Order Manager - AVPN Managed

    Oct 2017 - Mar 2018

  • Order Creator - AVPN Managed

    Jul 2017 - Sept 2017

  • Sales Support Specialist

    Nov 2015 - Jun 2017
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  Orange Business

  Apr 2018 - now

  * Supports the assigned Bid-to-Order coach to prepare for new contracts, upsell projects or renewals by bringing expertise on the quoting and ordering activities and the associated processes and tools* With respect to the IS scope of the Lead CCA advices and recommends together with IS integration manager or IS sales specialist* Supports contract renewal, re-pricing and project preparation activities to ensure standard processes and tools are used as much as possible* Ensures risk related to any non-standard operational request management elements in our proposal are well known by the relevant decision makers* Develops and maintain a high level of expertise on specific products and/or tools Show less

  • Senior Customer Contract Associate

    Nov 2022 - now

  • Sales Support Executive

    Apr 2018 - Oct 2022