
ARANI RAY

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About me
Seeking opportunities in KYC / AML / Compliance / Due Diligence Sector
Education

Surabhatari Sangeet Parishad (Authorized by Govt. of West Bengal)
2006 - 2008Senior Diploma Painting
West Bengal University of Technology, Kolkata
2012 - 2016Bachelor of Pharmacy Pharmacy 61.60%
International Management Institute, Kolkata
2017 - 2019Post Graduate Diploma in Management Business Administration and Management 63.92%
Experience

Nathmall Girdharilall Steels Limited
Apr 2016 - Jun 2017Marketing Incharge
Apr 2017 - Jun 2017Junior Marketing Incharge
Jul 2016 - Mar 2017Junior Marketing Incharge
Apr 2016 - Jun 2016

Reliance Retail
Apr 2018 - May 2018Summer InternProject Title: "Understanding shopper behaviour and evaluation of customer experience at select stores of Reliance Retail"• Conducting direct interview of the customers about their experience in the Reliance Retail outlets• Detailed quantitative and qualitative analysis of the collected data and making suggestions

Nathmall Girdharilall Steels Limited
Apr 2019 - Jul 2019Senior Markeing Incharge
IDFC FIRST Bank
Jul 2019 - May 2021Retail Liability Sales• Sales wish-list making by doing cold calling & catchment mapping• Seamless account opening with adherence of KYC & AML norms• Doing risk assessment by making SVR, EDD & TDD• Cross-sell of different TPPs (e.g. insurance, mutual funds etc.)• Engaging customers with multiple products (e.g. FD, RD, POS etc.)

LearnToday ™
Jun 2021 - Oct 2021Digital Marketing InternFeatured in top 100 interns in India (2021)

Natural Merchants (P) Ltd.
Aug 2021 - Jul 2022• Searching business clients from online platforms (Social Media)• Doing primary background verification of potential clients• Verification of client documents & making further arrangements• Responsible for maintaining client relations and client retention • Searching business clients from online platforms (Social Media)• Doing primary background verification of potential clients• Verification of client documents & making further arrangements• Responsible for maintaining client relations and client retention
Deputy Marketing Manager
Apr 2022 - Jul 2022Assistant Marketing Manager
Aug 2021 - Mar 2022

IDFC FIRST Bank
Jul 2022 - Nov 2023Manager of Customer Experience• Accepting and processing customer service requests• Giving AML reverts and RCU/FCU queries• Working on EDD, TDD, SVR, CDD and STR filing• Individual & non-individual KYC document verification• Working on complicated service requests (e.g. Dormancy removal, Dormant/Inactive account closures, Current account ReKYCs, Strike Off/Amalgamated entity account closures etc.)

Bandhan Bank
Nov 2023 - nowDeputy Manager - Department Supervisor
Licenses & Certifications

Computer Basics & M.S. Office
BRAINWARE GROUP OF INSTITUTIONSJun 2012
The Fundamentals of Digital Marketing
GoogleAug 2020
Operational Risk Management
IDFC FIRST BankJul 2019
Savings Account
IDFC FIRST BankJul 2019- View certificate

Introduction to Spreadsheets and Models
Wharton OnlineApr 2019 
Unsecured Lending
IDFC FIRST BankJul 2019- View certificate
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Amazon Web Services: Going Cloud-Native Fundamentals
Amazon Web Services (AWS)Mar 2019 
Time Deposit
IDFC FIRST BankJul 2019
Web Designing (HTML5, CSS3, JQuery)
BRAINWARE GROUP OF INSTITUTIONS,Aug 2017
Business Communication
British CouncilSept 2017
Trust Association Society Club (TASC) Accounts
IDFC FIRST BankJul 2019
NRI Banking
IDFC FIRST BankJul 2019
Honors & Awards
- Awarded to ARANI RAYReached the final round of "THE TOP RECRUIT" competition DCB Bank Jan 2018
- Awarded to ARANI RAY1st Position in "Intra College Quiz Competition" Guru Nanak Institute of Pharmaceutical Science and Technology 2016
- Awarded to ARANI RAY1st Position in "Intra College Quiz Competition" Guru Nanak Institute of Pharmaceutical Science and Technology 2015
Languages
- enEnglish
- beBengali
- hiHindi
- frFrench
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