Cindy Hastad-Johnson

Experience

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  Target

  Jan 1999 - Jan 2003

  Responsible for creating and leading a new team of analysts & developers whose purpose was to identify and implement a series technology hardware and software application projects to meet business objectives.Responsible for the development, analysis and monitoring of routine, new / ad hoc reports and for providing analytical support to executives via data reporting as needed.Promoted to Manager, Technology Systems & Development. Responsible for performing DBA functions to support AP Common exception reporting, creating and maintaining data extracts. Successfully managed projects to complete on time and within budget: Common Incident Reporting System, Common Incident Management System, Cash Theft Tool, AP Web Training, and Administration Tool projects.Promoted to Sr. Technical Analyst / Developer.

  • Sr. Technical Analyst / Developer

    Jan 2002 - Jan 2003

  • Technical Analyst/Developer

    Jan 1999 - Jan 2002
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  Target

  Feb 2003 - Aug 2004

  Manager, Technology Systems & Development

  Promoted to new position to manage and develop a team of 6 business user coordinators. Introduced PMO via the Project Management training in collaboration with the University of St. Thomas to my team. Efforts resulted in a consistent method for prioritizing and conducting system projects. Successfully implemented applications to support strategic business strategies.*Poor economy resulted in hundreds of Target layoffs in 2004.

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  Famous Dave's of America

  Apr 2005 - Nov 2008

  Promoted to a new position to establish a PMO and to introduce, train and implement program management project methods, processes and tools to IT and the business. In addition, manage and develop the point of sale team responsible for 24/7 support, maintenance, upgrades and Asset Management. Initiate and direct the annual and multi-year portfolio planning and plan execution. Introduced PMO fundamentals to IT for technology projects: requirements gathering/definition, needs assessment, estimates, process flows, project charters, statement of works, business use cases, test cases, system testing, QA, RFP, RFI, gap analysis, budgeting, risk analysis, contingency, timelines, schedule, reporting, measurements, iterative implementations, communication strategies, stakeholder and business owner/sponsor RACI, reporting and metrics, training strategies, pilots, implementation, post mortem, and 30/60/90/day follow up.Projects:Managed the IT PCI DSS project resulting in federal compliancy within 9 months.Strategically planned and directed three key IT technology projects: Asset Management - Annual 1/3 hardware replacement. A software upgrade to all 45 remote restaurant servers resulting in a decrease in support calls by more than 85%, and the Asset Management project for implementing an asset management / service desk software and process for assets and support. This resulted in stemic tracking and reporting of all hardware, software and support calls.* Poor economy led to corporate layoffs, termination of leases and halting all new construction. Show less Responsible for end to end project management, working with business users to identify and document requirement needs, design, test and implement packaged applications and custom designed items such as reports, interfaces and applications. Projects:Managed the IT technology data center move and HQ user technology move to a new facility.Led the RFP for a restaurant technology food and labor management system. Managed the implementation of the selected application on time, within budget.Created IT Policies & Procedures documentation for Sarbanes Oxley compliance. Collaborated with external auditors and created and managed the plan for the resolution of deficiencies.Managed the hardware/software upgrade project.Coordinated and managed the sale of the Rogers Arizona restaurant.Promoted to Manager of POS & PMO Show less

  • Manager POS & PMO

    Apr 2007 - Nov 2008

  • Systems Analyst

    Apr 2005 - Apr 2007
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  H.B. Fuller

  Sept 2009 - Dec 2014

  Responsible for directing, as Global PM, the project PMO for the $62M SAP ECC 6.0 Global template for North America, Europe, Asia Pacific and Latin America with over a hundred resources on and off shore in collaboration with Accenture. Implemented global template in North America.The PMO provides the framework for the project; establishes processes, provides project governance, monitors project risk & issues management, change control & financials, project scope management, resource management, and plan management. Show less Responsible for directing a global team of project managers in North America, Europe, Latin America & Asia Pacific; developing a PMO; establishing governance, processes, and training; maintaining the IT portfolio of projects and overseeing the execution of projects.High level results:Established and developed a PMO for IT; matured it from a zero on the PMO maturity scale to a 2 within 9 months. Conducted a global PMO summit which included training on Change Management - Conquering Chaos and QA process & tools. Created global Project Management training; established governance including processes and tools to support the pipeline project prioritization, established processes and monitoring for managing project risks/issues, managing project change control, QA, managing resource allocation, managing scope, project time tracking for global portfolio cap projects, estimating, financials & portfolio tools to support IT. Show less Directed as project manager the global Microsoft technologies program team of 30 resources, HBF, RBA & Insight to include program deliverables in five key areas; from out dated, unsupported non-centralized, non-standard to a global centralized standard: Active Directory, SharePoint, Exchange BPOS Cloud technology, Hardware and Software upgrades.Awarded the H.B. Fuller “Power” award; IT the Operational Excellence award.M&A - Managed the Forbo IT technologies project stream in collaboration with 2 Deliotte resources to merge acquired Forbo Adhesives Europe & North American sites into H.B. Fuller technologies. Show less

  • Global PMO ERP Project Manager

    Oct 2012 - Dec 2014

  • Global PMO Manager - IT

    Sept 2011 - Dec 2012

  • IT Project Manager III (Senior)

    Jul 2010 - Sept 2012

  • IT Project Manager II

    Sept 2009 - Jul 2010
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  UnitedHealth Group - Optum

  Mar 2015 - now

  Optum Data Management PMO - Sr. IT Project Manager

  As an RTE (Release Train Engineer) and SAFE Agilist I Provide cross functional cross application technologies project management for a top 5 UHC Healthcare program providing APIs serving a C360 view of healthcare data.The Optum Big Data & C360 Data Team utilizes industry standard establishes processes, provides project governance, monitors project risk & issues management, change control & financials, project scope management, resource management, and plan management.