
Emma Battigan
Customer Service Representative

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About me
Senior Administrator at Base Enterprise Centre CLG
Education

IPass
2016 - 2017Certificate in Payroll Techniques
Dun Laoghaire College of Further Education
2001 - 2003Diploma in Public Relations/Event Management Public Relations / Event Management
Dun Laoghaire College of Further Education
2000 - 2001Certificate in Public Relations Public Relations
St. Raphaela's Secondary School
1993 - 1999Leaving Certificate Leaving Certificate
National College of Ireland
2023 - 2024BA in HRM Strategy & Practice
National College of Ireland
2022 - 2022CIPD Diploma Human Resource Management
Dublin Business School
2007 - 2008Diploma in Business Studies Business Administration and Management, General
Experience

Tote Ireland
Jun 2001 - Feb 2006Customer Service Representative
Omada Fire & Security
Aug 2004 - Dec 2005PA to Sales Director of Cash In Transit & Keyholding
PwC
Jan 2005 - Jan 2007PA/Team Secretary• EA to Senior Partner and Senior Team (10 – 15 people)• Extensive diary management• Responsible for all administrative duties for each team member as required, including issuing of fees, debtor management and expenses

Deloitte
Dec 2007 - Jun 2008PA/Team Secretary• EA to Department Head, Director and their teams (10 to 15 people)• Extensive diary management, including international travel• Organisation and attendance at Breakfast Briefings working closely with the Marketing Department• Administrative duties for each team member as required

Linesight
Aug 2008 - Dec 2008Personal Assistant• Responsible for all administrative work, travel arrangements and expenses for Senior Leadership Team of Directors (8-10 people)• Online diary management • Worked closely with Marketing Department in developing and producing tenders both nationally and internationally

Hamilton House Serviced Office Suites
Jan 2009 - Aug 2015• Extensive PA work for client’s, MD and CEO• Account management for all Clients and Suppliers using TAS Books – Sales & Purchases ledgers, Debt management and Bank Reconciliations• Office/Facilities Management regarding all aspects of conference room bookings, maintenance of all printers and supplies for same, liaising with maintenance staff for building services etc, maintaining client/supplier databases, ordering stationery/kitchen supplies • Point of Contact for all IT related queries • Travel and accommodation arrangements for clients• Liaise with internal and external clients as required regarding any requests/issues/enquiries• HR Administration regarding annual leave, absenteeism and personal information• Management of housekeeping staff, arranging holiday cover and role of housekeeper• Arranging security access passes for all clients and dealing with security firm • Contracted some very high profile clients to the building• Took over management of all aspects of the building covering maternity leave for MD Show less
Client Relations
Jan 2012 - Aug 2015Front of House
Jan 2009 - Jan 2012

TWM
Aug 2015 - May 2019Office Manager
Base Enterprise Centre CLG
Jun 2019 - nowSenior Administrator
Licenses & Certifications

Diploma in Public Relations & Event Management
Public Relations Institute of Ireland
Certificate in Public Relations and Event Management
Public Relations Institute of Ireland
Volunteer Experience
Support Group Founder for Type 1 Diabetics
Issued by Type 1 Diabetes Support Group on Feb 2011
Associated with Emma Battigan
Languages
- enEnglish
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