Anitra Bradley

Experience

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  Mission Critical Technologies

  Feb 2007 - Aug 2009

  Technical Trainer/Instructional Designer

  Technical Software Trainer/Instructional Designer – Sony Pictures Entertainment - Client• Classroom training experience with cross training employees from Lotus Notes to MS Outlook 2007• Migration of employees from Lotus Notes to MS Outlook 2007• Design and delivery of technical hands-on training for employees.• Designed and developed instructor-led and self-paced training materials, including instructor and student manuals, guides, and job aids. Wrote scenarios, lab exercises, and assessments. • Design, development and execution of online questionnaires and surveys.• Create quick reference, facilitator guides, job aids.• Voiceover for self paced online courses. (ITIL)• Develop assessments, including knowledge checks, course evaluations, and exams.• Participate in content review and revision.• Maintain training database in Learning Management System .(Trainingforce.com) • Provide assistance for in-house Help Desk support for employees on software applications. • Developed and conducted train the trainer instruction for Help Desk staff and IT professionals. (Remedy)Training Style – Presentation, Classroom, Webinar Centricity Training Specialist/Training Administrator – (MCT) Cedars Sinai Hospital - Client• Responsible for coordinating all training activities for Centricity (EMR) software program • Coordinate communication between all project team members, ensures vendor responsiveness and compliance with the terms of the contract, coordinate initial user training and transition to an ongoing user support groups • Maintain training Intranet site using Content Management Server • Design and execute custom reports to meet management needs • Conduct orientation for all new training staff • Oversee and coordinate all effort for Centricity Monthly Newsletter• Design, development and execution of online questionnaires and surveys.• Create quick reference, facilitator guides, job aids. Show less

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  Tabor for Mayor

  Feb 2010 - Aug 2010

  Political Assistant

  Manage campaign office, which includes supervising staff and volunteersPlan local events and community outreach for the Councilman Responsible for fundraising activities and served as Fundraising ChairpersonManaged campaign database, advertising files, and communication with campaign manager and outside vendorsPerformed administrative duties such as reply to correspondence, filing, answering phones, etc.

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  Vocollect Healthcare Systems, Inc.

  Mar 2011 - May 2012

  Clinical Trainer

  Travel 100% nationally to long-term residential care and senior care facilities serving as on-site Project Lead Trainer Educate and train nursing and certified nursing assistant staff on AccuNurse voice enabled and speech recognition and voice-recognition charting device and web applicationServe as a product Trainer and Coach during implementation process, providing hands-on guidance to Certified Nursing Assistant’s, Nurses, MDS Coordinators, and Administrative Management staffMonitor progress of all staff, until competency goals are reached with voice documentation which leads to pulling all paper charting from facility. Train new co-workers on processes and best practices of being a Lead TrainerAssist in developing training aids and for use on site and for internal purposesEnsure best practices are followed on site to ensure quality and success after Go-Live Conduct webinars and conference calls with client facility during post training, coaching week, and after Go-Live phaseCommunicate site status, user issues, and general information to the project manager on a daily basis, helping to resolve issues and escalate them to client or internal leadership when necessaryCommunicate product issues at a client’s facility, providing detailed, concise information to technical support when needed Show less

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  Apex Systems Inc. - Kaiser Permanente (Client)

  Jul 2012 - Apr 2015

  Technical Trainer/Instructional Designer

  Implementation and training of clinical and non-clinical staff for Enterprise Pharmacy Information Management System (ePIMS) in classroom and for Post Go Live support. This project involves working with diverse groups in order to ensure successful implementation across multiple states. Responsible for educating and training Pharmacy Managers, Pharmacist, Pharmacy Technicians, and Pharmacy Assistants in processing prescriptions, reporting, and handling third party issues through new Enterprise software program. Responsible for working with Informatics team to provide troubleshooting for ePIMS end usersCoach, train, and develop new trainers and pharmacy staff on the ePIMS methodology, interaction with EMR, cloud based software, and pharmacy workflow in order to efficiently process patient prescriptions. Lead or assist as needed in the development of training materials such as instructor guides, charts, troubleshooting guides, and presentations for Instructor Lead Training and Training Post Go Live team members. Responsible for ensuring trainers and pharmacy staff members maintain a thorough understanding of new Pharmacy workflow ensuring effective problem solving techniques.Develop project proposals, offer recommendations, implementation plans, performance measurement tools, and/or training materials related to the assigned projects. Motivates team members, and identify key healthcare business issuesActively participates in analyzing data and developing recommendations and action plans. Provides consultative and business direction on Pharmacy projects of low to medium complexity and/or provides analytical support to projects of high complexity, develops project proposals, recommendations, implementation plans, communication packages, performance measurement tools, and/or training materials related to the assigned projects. Show less

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  Smart Utility Systems - SCE

  Apr 2015 - Jul 2015

  Technical Trainer

  Responsible for facilitating training classes for IT staff members and end users on BMC Remedy. IT Service Management (ITSM) based on ITIL best practices. Planned and tracked training classes for 10-50 employees at a time. Trained Incident, Problem and Change Management to support ITIL process and procedures. Facilitated demo workshops via WebEx as an introduction of ITSM. Actively involved in developing and maintaining technical training content, lab exercises, presentations, and accompanying materials. Work closely with SMEs and Project Manager to achieve successful training objectives. Gather and monitor metrics for use in analysis of classroom and virtual training. Show less

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  TEAM HEALTH

  Feb 2018 - Apr 2019

  EHR Analyst Trainer/Implementation Specialist
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  TEKsystems - Smartmatic

  Apr 2019 - Apr 2020

  Sr. Technical Trainer/Writer / Smartmatic/Tek Systems Inc.

  Determine needs analysis of end users of technical documentation· Interview government and engineering SMEs for information to be used in crafting user manuals, use procedures, and training materials· Craft and edit user manuals for several large election management programs and hardware components· Communicate effectively to a variety of audiences and adjusting to their needs· Work with County officials to create use procedures for State certification in accordance with California standards and laws.· Coordinate documentation reviews and collaborate on content with team members· Consistently meet deadlines· Develop training curriculum and lead training classes for County employees for use of internal software management program· Use InDesign to design and create templates for an array of documents to be used internally by the company and the County· Train other employees on technical writing standards Show less

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  Gilead Sciences

  Apr 2020 - now

  Sr. Training Manager, HIV Commercial Learning & Development