Sam Nekoranec

Experience

• 

  Whole Foods Market

  Jun 2013 - Jan 2015

  Seafood Clerk
• 

  Top Line Disribution

  Jan 2015 - Sept 2015

  Route Delivery Driver
• 

  Apple

  Oct 2015 - Nov 2019

  • Operational Specialist

    Nov 2018 - Nov 2019

  • Genius Admin

    Oct 2015 - Nov 2018
• 

  LinkedIn

  Dec 2019 - now

  Technical support both internally & externally for Job Ingestion & Talent Solutions Integrations at LinkedIn. Cross functional partnerships include Clients, Account Teams, Product, Business Development, Partner Engineering, ATS partners, and Tier One support teams.* Role serving as both an internal point of contact + escalation point as well as post go-live developer support for our Enterprise Talent rest APIs* Provide advanced education and guidance on our Enterprise Talent APIs to our tier 1 support team, including building out troubleshooting wikis and various documentation* Research and troubleshoot complex integration issues for both members (end-user) and ATS partners, often requiring direct collaboration with ATS partner engineering teams to help resolve errors within the API or malformed requests Show less Managed escalations coming from both cases that are escalated, and managers that need cases reviewed. Provided technical support and education for job automation and integrations with LinkedIn, and post ramp have been consistently one of the top preformers on the team. Worked with high level clients while maintaining exceptional customer experience. Worked with many different support teams to resolve client issues. Experience analyzing HTML coding with standard career sites and XML feeds, analyzing API feeds, and repairing issues. Show less

  • Technical Consultant for ITS LTS II

    Mar 2023 - now

  • Enterprise Technical Specialist

    Feb 2022 - Mar 2023

  • LTS Support Consultant II - Job Wrapping/Integration Specialist

    Sept 2021 - Feb 2022

  • LTS Support Consultant

    Dec 2019 - Sept 2021