Matthew Hein

Experience

• 

  Memphis Heritage Inc.

  Sept 2013 - Dec 2013

  Project Intern

  Created a database of places on the national registerAssisted in marketing, planning, and running the annual fundraiserCreated an E-Newsletter using Constant ContactRan multiple social media platforms

• 

  City Year Baton Rouge

  Jul 2015 - May 2016

  Corps Member

  Served as an Americorps member working at underprivileged schools in Baton RougeConducted small groups lessons for 7th grade ELA at Broadmoor Middle SchoolPlanned and executed multiple school-wide programsFacilitated coaching sessions for students on building social-emotional learning skills

• 

  City Year Baton Rouge

  Jul 2016 - May 2017

  Team Leader

  Oversaw Americorps members as they met and exceeded target goalsPlanned and hosted multiple engagement events for national donors Facilitated external fundraising events, one of only two leaders chosen to speakMaintained the partnership between the school administration and the organizationTook on greater responsibility when the team’s manager was assigned elsewhere

• 

  United Way of the Mid-South

  Aug 2017 - Apr 2018

  Managed a Mobile Site at over twenty locations across the Mid-South.Oversaw the free preparation of hundreds of tax returns for low-income individuals and families.Consistently rated as having excellent customer satisfaction while passing IRS review Worked with local business executives to plan, organize, and conduct effective employee fundraising campaigns.Coordinated with non-profit partners to energize individual campaigns across the Mid-South.Communicated tailored United Way information to target audiences reaching hundreds of employees. Assisted the Resource Development team to plan and execute events across the Mid-South.

  • VITA Site Coordinator

    Jan 2018 - Apr 2018

  • Campaign Representative

    Aug 2017 - Dec 2017
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  United Housing, Inc.

  Sept 2018 - Sept 2021

  Facilitating the multi-million dollar COVID-19 Housing Assistance Program in partnership with the City of Memphis, providing financial counseling and direct payments to hundreds of rentersManaging data collection and reporting from hundreds of clients to three agencies and multiple fundersCounseling prospective homebuyers on money management and homeownershipTeaching an 8 hour home buyer education class walking clients through all the steps of homeownershipHUD Certified Wrote multiple successful grants including a $200,000 award from the city of MemphisFacilitated interviews with clients to receive feedback and obtain marketing materials Assisted in the planning and execution of events such as “Night at the Brewery”

  • Housing Counselor

    May 2020 - Sept 2021

  • Housing and Community Development Fellow

    Sept 2018 - May 2020
• 

  Assisi Foundation

  Apr 2019 - Aug 2019

  Intern Supervisor

  Implemented and ran the intern program for five interns at the foundationReported on the results of 10 site visits of grantees to staff Researched relevant materials concerning grant requests and the Memphis non-profit landscape

• 

  Maslow Development Inc

  Sept 2021 - Sept 2022

  Special Projects

  Created comprehensive healthcare and housing assessments for the area of developmentManaged community engagement initiatives, including community events and individual interviewsAuthored Memphis Affordable Housing Trust Fund application. multiple RFPs, and other organizational communicationsCoordinated day-to-day operations in a start-up environment

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  United Way of the Mid-South

  Oct 2022 - now

  Supervised the operation of the VITA program, serving over 9500 families in the Mid-SouthManaged and trained over 100 staff and volunteers, while coordinating with over 50 program partnersCreated an overall estimated impact of $18 million in the greater Memphis area, through refunds, tax credits, and savings on preparation feesOversaw program budgeting and grant management

  • Director, Economic Mobility

    Oct 2024 - now

  • Program Manager - Financial Stability

    Oct 2022 - Oct 2024
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  The University of Memphis

  Jan 2024 - now

  Adjunct Instructor

  Taught Master's level macro social work classes both online and in-personProvided students with comprehensive guidance and feedback