Bukky Abdul

Experience

• 

  Hebron 95.9FM

  Jan 2014 - Jan 2016

  Administrative Manager

  • Designated duties to the staff members and prepared a schedule for them to follow to ensure orderliness• Hired and fired employees while using the Boolean search to actively search for the right candidates for vacant positions • Managed and organized equipment installations to ensure no defiance to the rules and standards of operating the equipment• Promoted employee engagement by getting involved in the programs department, sales and promotion department, production department, and other departments • Motivated and guided the staff members on their activities, and responses to corrections which successfully increased employee’s productivity by 30%• Planned the first end of the year party for the company• Conducted new employee training to enhance positive attitude towards the company’s goal Show less

• 

  B.Y Mafit Ltd

  Jan 2018 - Jun 2018

  Customer Service Specialist

  • Provided solutions to at least 40 clients daily via the phone lines that led to increase in customer satisfaction• Interacted with over 100 clients to provide information in response to inquiries and to resolve complaints• Managed the company’s social media pages that led to outstanding image branding• Created a competitive advantage for the company by conversing with about 30 clients daily via a live chat to take orders, obtain details of complaints and direct them on the necessary steps for easy transaction• Kept records of clients’ interactions, complaints and comments to ensure appropriate changes were made to resolve problems Show less

• 

  Central Michigan University

  Sept 2018 - Aug 2020

  Graduate Assistant (Career Coach)

  • Advised both graduates and undergraduates on application materials, career development, and search strategies to help them secure jobs and internships• Organized and delivered presentations to undergraduates on services offered by Career Development Center including career exploration options and actions• Collaborated with members of staff to design and create new ways to help the students in their career path • Supervised OutREACH and develop career presentations for different departments and events to reach hundreds of students to gain insight on potential career opportunities aligning with their academic success• Interviewed candidates for professional and volunteer positions for the department to determine essential skills needed for the position and hire the right candidates• Utilized Handshake career management system to create appointment blocks and explore opportunities with students to make them more comfortable with the system and increase Handshake usage• Conducted mock interviews for over 20 students to equip them with the necessary interview skills for the workforce Show less

• 

  University of Tennessee, Knoxville

  Sept 2020 - now

  • Conduct individual and group career coaching sessions for students in select majors in arts, architecture, media, and communication on topics such as career exploration, industry information, job and experience strategies, and development of communication resources such as resumes, interviews, letters, and LinkedIn profiles, etc.•Act as the primary liaison between the CCI and the Center for Career Development by cultivating relationships with faculty members• Plan, develop, and facilitate new career events and initiatives to address career needs and create opportunities for engagement and connections among the career community. • Partner with advisors and other college departments on programming.• Collaborate with College of Communication and Information to plan annual career fair. Show less

  • Assistant Director, SCM Career Management

    Feb 2025 - now

  • Senior Career Coach

    Sept 2022 - now

  • Career Consultant

    Sept 2020 - Sept 2022