Mazen Hamdan

Experience

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  Kuwaiti Digital Computer Co. (KDCC)

  Dec 2005 - Sept 2008

  • Installing, configuring, and optimizing networks services and devices. • Analysing and troubleshooting network issues.• Maintaining network devices and operation.• Providing network support.• Performing network upgrades, updates and improvements.• Preparing documentations and handovers. • Installing, configuring, and optimizing networks services and devices. • Maintaining network devices and operation.• Providing network support.• Performing network upgrades, updates and improvements.

  • Senior Network Engineer

    Jul 2007 - Sept 2008

  • Network Engineer

    Dec 2005 - Jun 2007
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  Enhanced Engineering & Multi-Technologies Co. (EEMC)

  Sept 2008 - Jun 2014

  • Designing and implementing networking solutions including unified communications, switching, routing, and network security.• Analysing, interpreting and evaluating complex network architectures.• Researching and analysing network infrastructure to ensure optimal performance.• Providing customers with consultation and recommending improvements to network hardware, software, design, and configuration.• Supporting and troubleshooting network problems.• Installing, configuring, testing and optimizing network solutions.• Providing network solutions’ designs that meet business requirements, and utilizing optimal standards and networking protocols to meet these requirements.• Preparing and maintaining network documentations and network recovery procedures.• Presenting and demonstrating new solutions and technologies to customers.• Planning and implementing network migrations and upgrades.• Directing network team members and backing them up to meet the expected service level. Show less • Designing and implementing networking solutions including unified communications, switching, routing, and network security.• Analysing, interpreting and evaluating complex network architectures.• Researching and analysing network infrastructure to ensure optimal performance.• Providing customers with consultation and recommending improvements to network hardware, software, design, and configuration.• Supporting and troubleshooting network problems.• Installing, configuring, testing and optimizing network solutions.• Providing network solutions’ designs that meet business requirements, and utilizing optimal standards and networking protocols to meet these requirements.• Preparing and maintaining network documentations and network recovery procedures.• Presenting and demonstrating new solutions and technologies to customers.• Planning and implementing network migrations and upgrades. Show less

  • Network Engineer Team Leader

    Jul 2012 - Jun 2014

  • Senior Network Engineer

    Sept 2008 - Jul 2012
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  Herbert Smith Freehills

  Oct 2014 - Sept 2020

  Network Engineer

  • Building, upgrading, maintaining and optimising Cisco IP telephony infrastructure, Cisco Unified Communications Manager (CUCM), Cisco Unified Contact Centre Express (UCCX), Cisco Unity Connection (CUC), SIP and H.323 Cisco Unified Border Element (CUBE/SBC) and voice gateways.• Migrating ISDN links to SIP Enterprise Trunk.• Building, maintaining and optimising Cisco video conferencing infrastructure, Cisco Video Conferencing Servers (VCS-C and VCS-E), Cisco TelePresence Management Suite (TMS), Cisco Multipoint Control Units (MCU), and video ISDN gateways.• Building, maintaining and optimising Cisco Identity Service Engine (ISE)• Building, maintaining and optimising Cisco Wireless LAN Controllers (WLC)• Designing and implementing network and collaboration solutions high availability and integrations.• Carrying out day-to-day network tasks on Cisco Collaboration servers, Microsoft Skype for Business, Cisco N7K, N5K, Cisco Catalyst switches, Cisco routers, Cisco ISE, Cisco WLC, F5’s, and network-related UCS tasks. Show less

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  CrossPoint Technology Solutions

  Nov 2020 - now

  Senior Network / Voice Engineer