Priyanandini Sarkar

Experience

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  AIESEC

  Mar 2005 - Apr 2006

  Student Exchange Manager

  Roles and Responsibilities:Motivating students across all the colleges in the city to use AIESEC with their internship/career options.Assisted candidates across the country in obtaining suitable internshipsOrganizing national level Conferences

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  Hongkong Shanghai Bank Corporation (Insurance department)

  Apr 2006 - Nov 2006

  Customer Service Executive

  Roles and Responsibilities:Involved in active marketing of HSBC products across a varied customer baseIncreasing the Month on Month Customer Conversion rate by 5%Have been an active member of AIESEC,

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  Escorts India Ltd

  Jun 2009 - May 2011

  Business Excellence- Assistant Manager

  Roles and Responsibilities: Deployed Business Excellence Framework within Escorts Ltd.Mapped over 100 business processes for all functions with assistance from the respective departments.Successfully rolled out BPMS processes for Sales & Marketing, Service, Exports, Engine Business, Materials, Manufacturing and Spares across all dealerships and Area Offices (32) across the nation ensuring adherence to the same. Re-engineered more than 30 processes across all functions in Escorts group. Improved the internal Branding and Awareness of the organization through promotional activitiesStandardized BPMS processes in the system leading to cost reduction by 18% in SalesOrganized audit trainings for over 50 auditors who would carry out BPMS audits and ensure conformance to the processes.Improved processes by identifying gaps / non-conformities and devising solutions during audits. Upgrade quality / reliability and cost through deployment of a project based approachEnhance employee engagement through enhanced involvement within Business Excellence initiatives such as suggestion schemes and Small Group Activities (SGA) saving upto 8 Crs.Organize improvement projects at shop floor using basic quality tools Show less

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  Wipro Consulting

  Jun 2011 - Jan 2015

  Worked as a Lean Six Sigma Digital Resiliency Process Consultant with a US based financial Institute (State Street)Managed the Digital Resiliency KPIs for the ClientMonthly reporting of the Availability/reliability percentages to steering committeeAnalyzed the user story and suggested improvement actions using quality toolsStudied the trends of the financial products using statistical control chartsAutomated all the standard work and reduced man hour efforts by 75% Lean Consultant in the Lean Transformation Wave for CITI Bank Group Lead the LEAN Wave implementations and additional Transformational activities through workshops for the Personal Banking TowerDesigned a target operating model to optimize utilization of resources Conducted Gap analysis, Process Definition, implementation of the new model and auditing Conducted Training On Customer Centricity and help employees with identifying and improving customer perception. Manage the overall C-Sat surveys-Transactional, Quarterly and Annual and help Business functions identifying areas of improvement to increase the net NPS Score. Monitor, Review Customer Value indicators and track action plans Design and publish Service Bytes for Wipro Infotech Ltd.

  • Lean Six Sigma Black Belt

    Jun 2013 - Jan 2015

  • Lean Consultant

    Apr 2013 - Jun 2013

  • Mission Quality and Customer Advocacy

    Jun 2011 - Mar 2013
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  Wipro Consulting

  Aug 2015 - Aug 2016

  Process Consultant

  Acted as a Service Transition Manager with Thames Waters in partnership with Wipro Consulting Services.Designed the Project plan for almost 30+ projects Tracked deadlines, deliverables, resources, and timelines throughout the project processDocumented the risks and mitigation planCreated Project dashboard highlighting the backlogsDesigned and Published weekly and monthly reports on Project StatusCommunicated clear actionable, or activities to be completedReviewed the scope of work and identify requirementsImplemented, documented new procedures to the rest of the organizationSupported Transition activities for over 200 projects in the estateZero MIs identified for all the projects transitioned over last 6 months Show less

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  Wipro Limited

  Oct 2016 - Oct 2019

  Lead and manage end-to-end transition projects to SAP S/4HANA, ensuring successful migration and optimization of systems.Collaborate with clients to understand their business requirements, define transition objectives, and establish project plans.Facilitate workshops and meetings to gather requirements, define project scope, and establish project timelines.Develop detailed project schedules, work breakdown structures, and resource plans to effectively manage project deliverables.Perform risk assessments and develop mitigation strategies to minimize project risks and issues.Monitor project progress, track milestones, and communicate status updates to stakeholders and senior management.Manage project budget, resource allocation, and vendor relationships to ensure efficient project execution.Implement change management processes, including stakeholder engagement, communication plans, and training strategies to facilitate successful user adoption of SAP S/4HANA solutions.Oversee post-transition support and provide guidance to the support team to address any system issues or user concerns.Foster strong client relationships and act as the primary point of contact for project-related inquiries, escalations, and ongoing support.Provided consulting services to clients in SAP implementation projects, focusing on areas such as system configuration, business process mapping, and data migration.Collaborated with project managers and stakeholders to define project objectives, requirements, and deliverables.Conducted workshops and interviews to gather business requirements and translate them into functional specifications.Configured SAP modules, customized functionalities, and conducted system testing to ensure alignment with client requirements.Assisted in data migration activities, including data extraction, transformation, and loading into SAP systems.Provided training and support to end-users to ensure successful adoption and utilization of SAP solutions. Show less Work for HSBC in the IT Transformation Programme - DevOps and Agile.Process Optimisation and Automation: Looked at the the current Problem Management Process and suggested improvements which helped curtail defect reduction by 30%. Identified Gaps in the existing Problem Management ProcessesBaselined the current performance and suggested the new ToMDesign the New DevOps aligned PM Process, KPIs, SLA, criteria etcSuggested Tooling and Automation APIs to the TeamReduced human touch of the Process by 76%Streamlined the review mechanisms for the ProcessDeveloped the Training material for PilotConducted Impact analysis post PilotPublished before and after analysis of the MIs for the ProcessData Governance : An exercise to clean up the reference Data, however addressing the governance issues that resulted in existing issues, the Data will degrade over time. Therefore in parallel to Data clean up Data governance is being reviewed in terms of People, Process and Technology Identified Opportunities in processes governing Data QualitySuggested improvements in their Service/Application toolsetsImplemented the suggested improvements for the Client Show less

  • Project Manager

    Jan 2019 - Oct 2019

  • Transition Manager for SAP implementation Program

    Nov 2017 - Oct 2019

  • DevOps Process Consultant

    Oct 2016 - Nov 2017
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  BMI Group (Roofing & Waterproofing)

  Oct 2019 - now

  ⦁ Spearheaded a cross-functional digital transformation initiative, leveraging AI and machine learning to optimize supply chain operations, resulting in a 30% reduction in inventory costs and a 25% Improvement in order fulfillment accuracy.⦁ Established a Project Management Office (PMO) Center of Excellence,standardizing methodologies and tools across 200+ projects annually,leading to a 25% increase in on-time, on-budget deliveries.⦁ Assessed and advised on programme risks to reduce project delays and disruptions.⦁ Ran programmes to quality, schedule and cost commitments through skilled multidisciplinary team coordination.⦁ Implemented a data-driven decision-making process for project selection and prioritization, increasing ROI on technology investments by 40% and aligning 95% of projects with strategic business objectives.⦁ Mentored and developed a team of 15 resources, resulting in a 30% improvement in individual performance metrics and a 100% retention rate over three years.⦁ Produced and delivered presentations and summary documents for leadership review.⦁ Define strategy for an overall integrated delivery for the programme and act as a bridge between Programme Team, Business & Leadership Team.⦁ Strengthened traceability by developing organisational filing systems for notes, reports and progress documentation.⦁ Translated customer requirements into functional processes in SAP system.⦁ Provided specialist SAP advice and worked closely with clients to optimise processes and maximise SAP benefits.⦁ Wrote detailed proposals covering system specifications, resource requirements and timelines⦁ Assessed linkages between system components and implemented improvements to optimise connectivity, compatibility and functionality.⦁ Orchestrated the successful Workday and Payroll systems into the organization's program management framework, harmonizing processes and technologies across 5,000+ employees in 5 countries within 18 months. Show less Lead and manage end-to-end Workday payroll integration projects, ensuring successful implementation and data synchronisation between HR and payroll systems.Collaborate with clients and stakeholders to gather payroll requirements, define integration objectives, and establish project plans.Analyse complex payroll processes and develop integration strategies to streamline data flow and improve payroll accuracy and efficiency.Design and develop Workday Studio integrations, including inbound and outbound interfaces, transformations, and reports.Conduct data analysis and mapping to ensure seamless data synchronisation between Workday HCM and payroll systems.Collaborate with cross-functional teams, including HR, finance, IT, and external vendors, to ensure alignment and successful execution of integration projects.Define test scenarios, develop test plans, and conduct thorough testing to validate the accuracy and reliability of integration solutions.Provide support during user acceptance testing, troubleshoot and resolve issues, and document solutions and best practices.Monitor project progress, track milestones, and communicate status updates to stakeholders and senior management.Develop and deliver training materials and conduct training sessions for end-users to ensure successful adoption and utilisation of integrated payroll systems.Stay updated with the latest Workday releases and enhancements, and proactively identify opportunities to optimise payroll integration processes.Conducted payroll requirements gathering sessions and collaborated with stakeholders to define payroll integration requirements.Developed and executed test scenarios, identified and resolved integration issues, and ensured the accuracy and integrity of payroll data.Provided end-user support and training on Workday payroll processes and functionality. Show less Lead and manage end-to-end Anaplan implementation projects, ensuring successful delivery within scope, schedule, and budget constraints.Negotiate contracts with third-party vendors and Business to ensure a roadmap for the 1 year is created to implement Anaplan in multiple countriesCollaborate with clients to understand their business requirements and translate them into Anaplan solutions.Conduct comprehensive business process analysis to identify areas for improvement and develop strategies to optimise operations.Facilitate workshops and meetings to gather requirements, define project objectives, and establish project plans.Develop detailed project schedules, work breakdown structures, and resource plans to effectively manage project timelines and deliverables..Perform risk assessments and develop mitigation strategies to minimise project risks and issues.Monitor project progress, track milestones, and communicate status updates to stakeholders and senior management.Conduct regular meetings to ensure effective communication, manage expectations, and address any project-related concerns.Collaborate with technical teams to develop and implement data integration solutions and ensure data integrity across systems.Provide training and support to end-users to ensure successful adoption and utilisation of Anaplan solutions.Foster strong client relationships and act as the primary point of contact for project-related inquiries and escalations. Show less Lead and manage end-to-end SAP implementation projects, including planning, design, development, testing, and deployment, ensuring successful project delivery within scope, schedule, and budget constraints.Collaborate with clients to understand their business requirements and align project objectives with organisational goals.Conduct comprehensive business process analysis to identify areas for improvement and develop strategies to optimise operations through SAP solutions.Facilitate workshops and meetings to gather requirements, define project scope, and establish project plans.Develop detailed project schedules, work breakdown structures, and resource plans to effectively manage project timelines and deliverables.Perform risk assessments and develop mitigation strategies to minimise project risks and issues.Monitor project progress, track milestones, and communicate status updates to stakeholders and senior management.Manage project budget, resource allocation, and vendor relationships to ensure efficient project execution.Implement change management processes, including stakeholder engagement, communication plans, and training strategies to facilitate successful user adoption of SAP solutions.Coordinate and conduct system testing, integration testing, and user acceptance testing to ensure quality and reliability of SAP implementations.Oversee post-implementation support and provide guidance to the support team to address any system issues or user concerns.Foster strong client relationships and act as the primary point of contact for project-related inquiries, escalations, and ongoing support.Collaborated with project managers and stakeholders to define project objectives, requirements, and deliverables.Conducted workshops and interviews to gather business requirements and translate them into functional specifications Show less

  • SAP Senior Program Manager

    Mar 2021 - now

  • Senior Project Manager - Workday Payroll Integration

    Jan 2021 - Feb 2022

  • Senior Project Manager - Anaplan

    Feb 2020 - Dec 2020

  • Senior Project Manager - SAP Implementation

    Oct 2019 - Feb 2020
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  AVANA Services Group

  Feb 2025 - now

  Senior Program Manager Transformation

  Led multiple oversees large-scale strategic initiatives aimed at driving business transformation, operational efficiency, and innovation. This role involves managing cross-functional teams, aligning stakeholders, and ensuring program objectives are met within scope, time, and budget constraints. The Transformation Program Manager develops roadmaps, mitigates risks, and fosters a culture of continuous improvement while ensuring seamless integration of change across the organization. Strong leadership, communication, and problem-solving skills are essential to successfully execute and sustain transformational efforts. Show less