Deep Enrich
Jaison Joseph
Engineer
327 followers
Chennai, Tamil Nadu, India
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About me
Senior Service Desk Manager at IDP Education Ltd
Education
St, Josephs colleage
2003 - 2005Master of Science (M.Sc.) Electronics
Experience
HCL Infosystems Ltd.
Dec 2005 - Dec 2008Engineer
WNS Global Services
Dec 2008 - Nov 2010IT Engineer and Shift Manager
IDP Education Ltd
Dec 2010 - nowI got promoted as a Service Desk Manager on July 2017 Manage the team
Senior Service Desk Manager
Jul 2019 - nowService Desk Manager
Jul 2017 - nowLead Service Desk Support
Dec 2010 - Jun 2017
Licenses & Certifications
CCNA, MCSIT, ITIL
- View certificate
DevOps Foundations: Incident Management
LinkedInApr 2020
- View certificate
Customer Service Foundations
LinkedInFeb 2020 - View certificate
Balancing Multiple Roles as a Leader
LinkedInMay 2020 - View certificate
Leading with Emotional Intelligence
LinkedInJun 2020 - View certificate
Interpersonal Communication
LinkedInMay 2020 - View certificate
Facilitation Skills for Managers and Leaders
LinkedInFeb 2020 - View certificate
Communication Foundations
LinkedInFeb 2020 - View certificate
Digital Transformation
LinkedInJan 2020 - View certificate
Communicating Across Cultures
LinkedInAug 2020
Languages
- enEnglish
- taTamil
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