Lee Fradley

Experience

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  Topfoto Services LTD

  Jan 1999 - Jan 2006

  Digital Media Technician

  •Digital/Internet Department ◦Operating various professional scanning and printing equipment ◦ Editing Digital images to print ready format ◦ Technical Support and Troubleshooting of PC Hardware, Software and Digital Data. ◦ Stock Control for department in shift time (JIT) ◦ Responsible for the replenishment of chemistry within the digital photo processing machines. ◦ Train and Develop staff to work successfully. ◦ Ensure Quality of work produced was to an optimum level. ◦ Worked to various strict deadlines under pressure• Photo Gift Production Department ◦ Ensure Quality of work produced was to an optimum ◦ Work to Health and Safety Protocol and Guidelines• Black and White Department ◦ Manual Enlarging in dark room environment ◦ Ensure Quality of work produced was to an optimum level. ◦ Worked to various strict deadlines under pressure• Envelope Printing Department ◦ Operate Drum Printer ◦ Update client database ◦ Template Design ◦ Work to Health and Safety Protocol and Guidelines in the use of machinery and hazards chemicals and computer based digital lab. ◦ Printer Configuration Maintenance Show less

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  Plymouth University

  Aug 2004 - Sept 2005

  Student UWIS Support Officer

  I worked at the Television and Broadcast Services on a 1 year placement contract, while working there I gainedknowledge and experience in the following areas:• Video Digitizing• Non-Linear Video Editing• Live Satellite TV Broadcast - Preparation of Power Point - Camera Operator• Web Design• Graphic Design• Live Web Streaming• DVD Production• Working with DV mini DV BETACAM SP DVD VHS recording formats• Working with MPEG WMV MOV ASF MP4 WAV digital formats• PC Software Troubleshooting• Training and developing staff with new technologies and software Show less

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  University of Chester

  Feb 2007 - Sept 2007

  Technician / Technical Instructor

  • Provide technical support, guidance, demonstration, instruction and workshops for students and staff in the Department of Design and Advertising using a variety of Apple and Adobe Creative Suite applications.• Developing and implementing print and web based documentation for both students and staff.• Manage and maintain department Computer Labs including hardware and software, near professional digital still and A/V equipment including the tracking, monitoring and troubleshooting problems and issues within the Computer Lab in a proactive working environment.• Stock control of department consumables.• Implementation of loan equipment tracking procedure. Show less

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  Peninsula College of Medicine & Dentistry

  Sept 2007 - Aug 2012

  Long term cover for Line Manager• Supervising and Leading the Managed Learning Environment (MLE) Team• Online Assessment Team Lead• Receive, Priorities and Process MLE projects• MLE Systems and Servers Lead - MLE- 4 Windows 2003 servers, 2 running SQL Server 2005 - E-Resources - 2 Windows 2003 Servers• Built and Configured virtual development and test environments for MLE• Configured and Administered Windows Server based applications to optimum performance for use by PCMD Staff and Students 24/7 with minimal unscheduled service down time.• Blackboard applications support• Management and Development of the MLE• Administration of user accounts and course structures• Organise and lead the training of staff and students in the use of relevant software, web and multimedia technologies by way of demonstrations, workshops, seminars and/or short courses• Technical advice and consultations to both staff and students• Contribute to PCMD IT development activities through participation in special projects• Design of branding and information material for use in Localities and Conferences• Design and Create Paper and Multimedia based Training Material• Lead for distance and remote learning - Virtual Classroom Environments - Content optimization• Leasing with college partners: University of Plymouth, University of Exeter and NHS IT and Support Teams. Show less • Administration of user accounts and course structures• Organise and lead the training of staff and students in the use of relevant software, web and multimedia technologies by way of demonstrations, workshops, seminars and/or short courses• Technical advice and consultations to both staff and students• Contribute to PCMD IT development activities through participation in special projects• Design of branding and information material for use in Localities and Conferences• Design and Create Paper and Multimedia based Training Material• Lead for distance and remote learning - Virtual Classroom Environments - Content optimisation• Leasing with college partners: University of Plymouth, University of Exeter and NHS IT and Support Teams.• Review of PCMD IT departments resulted in merging with Plymouth University Web Team Show less

  • Assistant Analyst Programmer

    Jan 2011 - Aug 2012

  • MLE System and Team Lead

    Sept 2009 - Apr 2011

  • MLE Development Assistant

    Sept 2007 - Jan 2011
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  University of Plymouth

  Aug 2012 - now

  • Leads the delivery and continuous development of an effective and flexible quality and reporting service• Follows the University’s information security policy and procedures, as well as data protection/GDPR. • Reviews and monitors processes, procedures and associated documentation drawing in specialist knowledge, implementing or making recommendations for changes as appropriate.•Researches, interprets and manipulates data using a variety of systems, analysing and reporting on key findings • Co-ordinates and contributes to complex meetings, visits, conferences, committees and facilitates knowledge exchange• Provides excellent customer service and detailed specialist advice and guidance, within an unpredictable environment, to enable appropriate solutions• Provides guidance and delivers training on designated specialist activities and associated policies and procedures• Guides, collaborates and takes a lead as appropriate with colleagues and peers across the University to plan and achieve joint projects and objectives• Ensures all activities undertaken are in compliance with the University’s Safety Policy Show less ReportingDevelop and maintain data driven reports based around demand and performance coveringITIL Processes and Function to enhance informed decision making across within the organisation.Quality ImprovementPerforming data checks from a variety of sources including carrying out trend analysis and reporting information to target audiences enabling the audience to understand problems along with supplying improvement recommendations.TroubleshootingInvestigating and identifying causes of problems relating to processes and services, aiding in rectificationHealth and SafetySafety Coordinator for 100+ staff Responsible for the dissemination of H&S information, guidance and advice to staff and students on H&A issues, maintaining Department Safety Risk Register, aids in Identify hazards and assessing risks and advises on controlling of risks within the department Show less

  • Senior Data Engineer

    Jan 2024 - now

  • Business Intelligence Systems Officer

    Feb 2022 - Feb 2024

  • Senior Quality Engineer

    Aug 2018 - Feb 2022

  • Service Improvement

    Aug 2016 - Feb 2022

  • Digital Skills Developer

    Aug 2015 - Jul 2016

  • Service Improvement Analyst

    Mar 2014 - Aug 2015

  • Operations and Maintenance Analyst

    Aug 2012 - Mar 2014