Resti Juniarti Nainggolan

Resti Juniarti Nainggolan

Microbiology Laboratory Assistant

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location of Resti Juniarti NainggolanIndonesia

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  • Timeline

  • About me

    Business Banking Relationship Manager at PT. BANK NEGARA INDONESIA (Persero) Tbk.

  • Education

    • BNI Corporate University (BNV)

      2017 - 2018
      Business Banking

      Activities and Societies: Officer Development Program

    • Universitas Sumatera Utara (USU)

      2010 - 2014
      Bachelor's degree Food Science and Technology
  • Experience

    • Universitas Sumatera Utara

      Aug 2012 - Aug 2014
      Microbiology Laboratory Assistant
    • PT. Perkebunan Nusantara IV (Persero)

      Jul 2013 - Sept 2013
      Internship Program
    • PT. MNC Sky Vision

      Sept 2015 - Sept 2017

      1. Develop outbound lead strategy to optimize and maximize contacts to drive sales with strong list yield.2. Actively and consistently support efforts to simplify and enhance the customer experience.3. Coach, train and lead a team of Telesales Representatives to increase productivity and maintain sales goals.4. Ensure Telesales Representatives are sufficiently trained in the necessary functions and products in order to guarantee all work is completed accurately and in a timely manner.5. Effectively manage day to day attendance tracking, policy adherence, and escalation resolution and performance issues. Show less

      • Customer Care Development & Communication Supervisor

        Sept 2016 - Sept 2017
      • Telemarketing Supervisor

        Jun 2016 - Aug 2016
      • Management Development Program

        Sept 2015 - Jun 2016
    • PT. BANK NEGARA INDONESIA (Persero) Tbk.

      Oct 2017 - now
      Business Banking Relationship Manager

      1. Managed a portfolio of business banking clients with total loan limit of IDR 15 billions.2. Approach and dealing with debitor about loan agreements.3. Managed loan quality and monitors client's business progress.

  • Licenses & Certifications

    • BSMR Level 1

      Lembaga Sertifikasi Profesi Perbankan (LSPP)
      Jul 2019