
Gary Stevens
Regional Trainer and Store Detailer

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About me
Senior Manager, Global Retail Experience at Sonos, Inc.
Education

Newcastle University
2005 - 20082:1 Accounting & Information SystemsCombined the fundamentals of accounting principles and practices with in-depth knowledge of information systems and technology. This interdisciplinary program provided the skills to analyse financial data, manage budgets, and understand business operations while also learning to design, implement, and utilise various information systems to enhance organisational efficiency and decision-making.
Experience

Sonos/Channel Advantage
Aug 2008 - Jul 2011Regional Trainer and Store DetailerMy role entails, ensuring that staff are fully aware of the capabilities of Sonos (Multiroom music system), and also how best to sell it to customers. I also install and modify all the relevant POS and marketing material within the store. I organise and execute training sessions and events in order to promote Sonos. A small part of my role is assisting retailers and Custom Installers with marketing and other activities to promote Sonos and their business. My role has lead me to develop new territories which were previously underperforming, and bring them up to a standard which Sonos expects. I have most recently utilised my skills to set up numerous large retailers in order for them to sell Sonos effectively, which included training and managing seasonal instore demonstrators. Show less

Sonos, Inc.
Jul 2011 - nowResponsible for managing the UK Retail RES team, together we increase store efficiencies in Mass Retail (John Lewis, Dixons and Richer Sounds), to ensure we grow household acquisitions in-line with company expectations. This is achieved through focused store visits concentrating on best in class training and Point Of Sale executions, ensuring the greatest customer experience. The focus comes from analysis of sales data and tracking impact that is achieved with in store activity and events. In a nutshell we are turning it up to 11! Show less My role entails, ensuring that staff are fully aware of the capabilities of Sonos (Multiroom music system), and also how best to sell it to customers. I also install and modify all the relevant POS and marketing material within the store. I organise and execute training sessions and events in order to promote Sonos. A small part of my role is assisting retailers and Custom Installers with marketing and other activities to promote Sonos and their business. My role has lead me to develop new territories which were previously underperforming, and bring them up to a standard which Sonos expects. I have most recently utilised my skills to set up numerous large retailers in order for them to sell Sonos effectively, which included training and managing seasonal instore demonstrators. Show less
Senior Manager, Global Brand & Retail Experience
Nov 2020 - nowGlobal Retail Experience Manager
Jul 2019 - nowRegional Display Manager
Jan 2016 - Jul 2019RES Team Leader
Apr 2012 - Jan 2016Retail Experience Specialist
Jul 2011 - May 2012
Licenses & Certifications
- View certificate
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TLC Leaders Program Certificate of Completion
The Leadership Consortium (TLC)May 2023 - View certificate

Generative AI Business Strategy
SectionAug 2023
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