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Mark Ciupka

Mark Ciupka

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location of Mark CiupkaKelowna, British Columbia, Canada

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  • Timeline

  • About me

    Customer Success Executive at TELUS

  • Education

    • McMaster University

      2014 - 2015
      Level 2 IT Project Management

      - Agile Project Management- IT Project Management- Project Management, Leadership & Communication- Risk Management- Contract Management- Business Analysis- Organizational Change Management

  • Experience

    • TELUS Business

      Nov 2008 - now

      Functioning as the Client’s advocate within TELUS, this unique role delivers on our TELUS promise to provide independent advocacy and proactive Customer support across the broad spectrum of TELUS services.

      • Customer Success Executive

        Jul 2023 - now

      • Sr. Client Relationship Manager

        Jan 2011 - Sept 2023

      • Voice Support

        Oct 2009 - Dec 2010

      • Customer Service Representative

        Nov 2008 - Oct 2009

  • Licenses & Certifications

    • Business Relationship Management Fundamentals

      Business Relationship Management Institute (BRM Institute)
      Jan 2019