Damon Eldridge

Experience

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  Halcyon Computer Supplies LTD

  Apr 1995 - Dec 1996

  National Sales Executive

  Halcyon Computer Supplies are a consumables reseller selling direct to B2B including public sector and corporate customers.; Reporting to the sales director, my job involved cold calling to build my own customer portfolio.Outline of Responsibilities:Proactive sales calling to new customers, selling a range of computer consumables.Developing new business.Formulation of tenders and bids. Achievement of monthly sales quota.

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  Ingram Micro UK LTD

  Jan 1996 - Oct 2011

  Ingram Micro is the world's largest distributor of IT computer hardware, software and peripherals. Working with over 1700 top IT brands worldwide, with a turnover in excess of $30 billion. Within this role I am responsible for developing a territory of key Licensing Resellers to achieve both volume and profit quotas. This includes building strong relationships with key decision makers and presenting business plans. Over the last year I have exceeded my overall sales goal and successfully developed key accounts such as DELL and Amazon.. Outline of Responsibilities:Field sales visits to key accounts and the delivery of product proposals to both internal and external customers.Manage relationships with key vendors such as Microsoft and Symantec.Identify key account opportunities and develop business plans to develop new business. Show less This job was directly sponsored by Lexmark and included direct responsibility for the complete Lexmark printer portfolio within Ingram Micro. Within this role I was successful in increasing the revenue by over 30% year on year and Brother and increasing the awareness of the Lexmark brand across the sales floor. I also opened up the Retail Channel by winning key deals with Asda and Woolworths. Outline of Responsibilities:Development of Key Lexmark development accounts in Retail such as Asda and Woolworths. Implementation and delivery of required Lexmark new product roadmaps and demonstrations to both internal and external customers. Formulation of business plans to increase the volume and profit of the Lexmark portfolio.Identify opportunities via gap analysis planning. Show less This job reported directly into the Sales Director and involved the formation and delivery of the Sales New Hire Training Programme. Outline of Responsibilities:Implementation and delivery of system training to new hire associates.Responsible for the Implementation and delivery of company orientation scheme and sales induction. Formulation and presenting of sales and product training. Implementation and delivery of the sales workbook programme in line with the company's key goals and objectives.Ongoing one to one associate coaching to establish training needs analysis.Workbook monitoring and coaching.Work closely with Managers to establish sales training needs and formulation of performance development plans. Delivery and design of required sales training programmes, including developing manager programme. Use of telephone monitoring and associate interviews to continually assess sales training needs and monitor effective on job training transfer. Show less

  • Senior Account Manager

    Dec 2008 - Oct 2011

  • Lemark Printer Specialist

    Mar 1996 - Oct 2011

  • Lexmark Printer Product Specialist

    Mar 2000 - Dec 2008

  • Sales Trainer

    Jan 1996 - Mar 2000
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  Buy.com (Rakuten)

  Oct 2011 - Oct 2012

  Category Manager

  Dealing with all major Tech Distribution and Vendors sourcing for Etail marketplace outlets. securing deals and market leading promotions. Key relationsships with Distribution and Tech manufacturers.

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  Misco UK

  Jan 2012 - Jan 2013

  Channel account manager
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  Auto Rescue Logistics

  Sept 2013 - Dec 2016

  Night Controller

  Auto Rescue Logistics in Northampton provide 24 hour vehicle rescue and recovery. My role is to take incoming telephone calls from insurers and members of the public and arrange appropriate recovery methods for accident, damaged vehicles from private cars through to fleet artic lorries. I am required to provide a consistent professional service. Due to the nature of the business, many clients are distressed and requiring urgent assistance. My experience in dealing with customers effectively, calmly and ensuring excellent service has led to me receiving numerous emails to my Manager praising my work. Within my job I am also responsible for admiration tasks and ensuring appropriate paperwork is in order to complete each job. I am also required to input the relevant data and information into our call monitoring software system. ● Average 30 calls per night shift● Achieved targets within service level agreements Show less

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  Claims Consortium Group

  Mar 2017 - now

  Claims Handler - Motor Claims

  In my current role I am responsible for dealing with third party impact damage to crown property, I liaise with local authorities across the UK and negotiate the fair and reasonable settlement with the relevant authority, during the time I have been here I have been involved with negotiations with the Third party assessing their claim and negotiation to settlement on behalf of the Insurers.