Parker Wright

Experience

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  Landvoice

  May 2008 - May 2009

  Product Owner/Sales

  Helped in the launch, marketing, and customer support of three new productsPerformed technical support and troubleshooting for a variety of company productsAs a salesman, aided and educated customers in their search for real estate leads and "Multiple Listing Service" information

• 

  CoreLogic

  Jun 2009 - Aug 2010

  Tax Researcher

  Initiated, managed, and updated escrow accounts for numerous clientsInvestigated and verified issues in processing escrow accounts and determined liability Built relationships with county and city tax agencies across the United States for processing of customer escrow payments

• 

  Willis Towers Watson's OneExchange

  Sept 2010 - Jan 2011

  Benefit Advisor

  Guided Medicare eligible retirees in choosing an insurance plan based on their individual needs.Effectively communicated costs and benefits of Medicare insurance plans.Interpreted and applied varying guidelines across multiple insurance carriers and applicant-specific health scenarios.

• 

  Jackson Hewitt

  Jan 2011 - Apr 2015

  Tax Preparer

  Analyzed and prepared 1000+ tax returns while counseling and coaching individuals and small businesses how to increase deductions and/or decrease tax liability Researched and understood tax law and how it applied to individual situationsIncreased sale by building relations with surrounding businesses

• 

  National Benefit Services, LLC

  May 2011 - Mar 2016

  Supported in the administration of employer-sponsored consumer-driven healthcare accounts. Managed pre-tax payroll contributions and plan funding reconciliation. Supervised reimbursement of eligible claims, and maintain relationships with employer-sponsor. Part of an administrative team specialized in plans of governmental employers including 403(b), 457, 401(a), FICA Alternative, and GASB 43/45 plans with particular emphasis in 403(b). Provide administrative support for plan sponsors and fiduciaries and take care of daily compliance and plan requirements.Respond to and take care of plan participant questions and benefit requests timely and accurately.

  • Value Stream Manager

    Mar 2015 - Mar 2016

  • Contribution Data Processing Manager

    Apr 2013 - Feb 2015

  • Assistant Account Manager

    Dec 2011 - Apr 2013

  • 403(b) Assistant Administrator

    May 2011 - Dec 2011
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  WTW

  Apr 2016 - now

  TPA Relationship Manager

  • Senior Product Manager

    Jan 2023 - now

  • Product Manager - Associate Director

    Aug 2020 - Sept 2023

  • Benefit Administration Operations Manager - Associate Director

    Mar 2019 - Aug 2020

  • Customer Experience Analyst - Senior Associate

    Apr 2017 - Feb 2019

  • Vendor Manager - Senior Associate

    Apr 2016 - Apr 2017